Daniel Heinz, M.Sc.

Daniel Heinz, M.Sc.

  • Kaiserstr. 89
    76133 Karlsruhe


Daniel Heinz studied Industrial Engineering and Management at the Karlsruhe Institute of Technology (KIT). After completing his Bachelor’s degree in April 2018, he spent a semester abroad at Queensland University of Technology (QUT) in Brisbane, Australia. In April 2020, he joined Prof. Satzger’s Digital Service Innovation (DSI) group at IISM/KSRI as a junior researcher while pursuing his Master’s degree. After completing his degree, he continued his work in the DSI group as a research associate and doctoral student in May 2021. From October to December 2022 he collaborated with Assoc. Prof. Christoph Breidbach as a Visiting Researcher at the University of Queensland.

Research Focus

  • Smart Service Systems & Service Ecosystems
  • IoT-enabled Affordances for Digital Innovation
  • Data-driven Services and Business Models
  • Data Ecosystems and Digital Platforms


  • bi.smart: Integrated Design of Smart Product-Service Systems in SMEs (www.bismart.info)
  • ZirkulEA: Circularity of the electric powertrain through intelligent disassembly and traceability (go.wiwi.kit.edu/zirkulEA)
  • Data Literacy and Data Science for SMEs: Education and Qualification (www.dataakademie.de(completed)
  • BigDieMo: Development of a Systematic Toolbox to Design Big Data services (www.bigdiemo.de(completed)


  • Team-Project Management and Technology (SS 2022)
  • Digital Services: Business Models and Transformation (WS 2021/22)
  • Service Design Thinking (coaching of one student team in the courses of 2021/22)
  • Digital Services: Business Models and Transformation (WS 2020/21)
  • Coaching 10+ Bachelor and Master students in their thesis projects (since SS 2021)

Scholarships & Awards

  • Best Paper Award 1st Runner-Up at the International Conference Wirtschaftsinformatik (WI 2022, first author)
  • KIT Research Travel Grant for an international research stay (2022)
  • Scholar of the “Studienstiftung des deutschen Volkes” (2018 – 2021)
  • First Place in the Industrial Data Science Challenge at KSRI (2020)
  • Funding of the KIT Exchange Program for a semester abroad (2018)

If you are interested in writing a Bachelor or Master thesis, feel free to contact me at anytime.


Conference Papers
Barriers to Data Sharing among Private Sector Organizations
Fassnacht, M. K.; Benz, C.; Heinz, D.; Leimstoll, J.; Satzger, G.
2023. Hawaii International Conference on Systems Sciences (HICSS-56) 
Conference Papers
Fostering Value Co-Creation in Incumbent Firms: The Case of Bosch’s IoT Ecosystem Landscape
Sterk, F.; Heinz, D.; Peukert, C.; Fleuchaus, F.; Kölbel, T.; Weinhardt, C.
2022. 43rd International Conference on Information Systems (ICIS 2022), Association for Information Systems (AIS) 
Towards Explaining Smart Service Innovation Events and Trajectories
Heinz, D.; Breidbach, C. F.; Benz, C.; Satzger, G.
2022. 43rd International Conference on Information Systems (ICIS 2022), Association for Information Systems (AIS) 
Past, Present and Future of Data Ecosystems Research: A Systematic Literature Review
Heinz, D.; Benz, C.; Fassnacht, M. K.; Satzger, G.
2022. Pacific Asia Conference on Information Systems, PACIS 2022, 5th - 9th July 2022: Proceedings, Association for Information Systems (AIS) 
Innovating Smart Product-Service Systems in Manufacturing SMEs: Current Practices, Affordances, and Constraints
Heinz, D.; Park, H.-R.; Benz, C.; Satzger, G.
2022. 24th IEEE Conference on Business Informatics (IEEE CBI 2022), Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI54897.2022.10046
An Affordance-Actualization Perspective on Smart Service Systems
Heinz, D.; Benz, C.; Hunke, F.; Satzger, G.
2022. Proceedings of the 17th International Conference on Wirtschaftsinformatik (WI), [15 S.] Full textFull text of the publication as PDF document
Smart Service Innovation in Incumbent Firms
Heinz, D.; Breidbach, C. F.
2022, November 21. University of Queensland Business School / UQ BIS Conference (2022), Brisbane, Australia, November 21–23, 2022 
bi.smart - Integriertes Design smarter Produkt-Service-Systeme in KMU
Heinz, D.
2022, July 13. Advanced Systems Engineering Summit (2022), Stuttgart, Germany, July 12–13, 2022 
Entry-Level Scenarios for Smart Service Innovation in SMEs
Heinz, D.; Paliyenko, Y.; Schiller, C.; Benz, C.; Roth, D.
2022, August 25. 3rd International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS 2022), Bielefeld, Germany, August 25–26, 2022 
How Digital Artifacts Enable Mutual Affordances in Service Ecosystems: Evidence from Smart Service Systems (Doctoral Consortium)
Heinz, D.
2022, February 18. 17. Internationale Tagung Wirtschaftsinformatik (WI 2022), Online, February 21–23, 2022 
Conference Papers
Organizing for Digital Innovation and Transformation: Bridging Between Organizational Resilience and Innovation Management
Heinz, D.; Hunke, F.; Breitschopf, G. F.
2021. Innovation Through Information Systems: Volume II: A Collection of Latest Research on Technology Issues. Ed.: F. Ahlemann, 548–564, Springer. doi:10.1007/978-3-030-86797-3_36
Conceptualizing Digital Resilience for AI-Based Information Systems
Schemmer, M.; Heinz, D.; Baier, L.; Vössing, M.; Kühl, N.
2021. Proceedings of the 29th European Conference on Information Systems (ECIS), June 14 - 16, 2021 Full textFull text of the publication as PDF document
Affordances and Their Actualization in Smart Service Systems
Heinz, D.
2021, December 12. Pre-ICIS Workshop on Service and Information Systems Research for a Better Future (SIG SVC 2021), Online, December 12, 2021