Publications
2018
Service integration and management in multi-sourcing: capabilities for dealing interdependent IT services. PhD dissertation
Goldberg, M.
2018. Universität Karlsruhe (TH)
Goldberg, M.
2018. Universität Karlsruhe (TH)
2017
Retained Organizations in IT Outsourcing: Linking Organization Design to Outsourcing Management Problems
Goldberg, M.; Kieninger, A.; Satzger, G.; Fromm, H.
2017. Business & information systems engineering, 59 (2), 111–124. doi:10.1007/s12599-016-0449-x
Goldberg, M.; Kieninger, A.; Satzger, G.; Fromm, H.
2017. Business & information systems engineering, 59 (2), 111–124. doi:10.1007/s12599-016-0449-x
2016
Retained Organizations in IT Outsourcing: Adapting IT Service Management for Successful Multi-sourcing Service Integration
Goldberg, M.; Satzger, G.; Fromm, H.
2016. Proceedings of the 24th European Conference of Information Systems, ECIS 2016, June 12-15, 2016, Istanbul, Turkey
Goldberg, M.; Satzger, G.; Fromm, H.
2016. Proceedings of the 24th European Conference of Information Systems, ECIS 2016, June 12-15, 2016, Istanbul, Turkey
Towards multi-sourcing maturity : A service integration capability model
Goldberg, M.; Satzger, G.
2016. ICIS 2016 : Proceedings of the 2016 International Conference on Information Systems, Dublin, Ireland, 11-14 December 2016, Association for Information Systems (AIS)
Goldberg, M.; Satzger, G.
2016. ICIS 2016 : Proceedings of the 2016 International Conference on Information Systems, Dublin, Ireland, 11-14 December 2016, Association for Information Systems (AIS)
Adapting it service management for successful multi-sourcing service integration
Goldberg, M.; Satzger, G.; Fromm, H.
2016. 24th European Conference on Information Systems, ECIS 2016; Bogazici UniversityIstanbul; Turkey; 12 June 2016 through 15 June 2016., Association for Information Systems (AIS)
Goldberg, M.; Satzger, G.; Fromm, H.
2016. 24th European Conference on Information Systems, ECIS 2016; Bogazici UniversityIstanbul; Turkey; 12 June 2016 through 15 June 2016., Association for Information Systems (AIS)
2015
Designing Organizational Models for Service Integration in a Multi-sourcing Context
Goldberg, M.; Satzger, G.
2015. Twenty-first Americas Conference on Information Systems (AMCIS) Puerto Rico, August 13-15, 2015
Goldberg, M.; Satzger, G.
2015. Twenty-first Americas Conference on Information Systems (AMCIS) Puerto Rico, August 13-15, 2015
A Capability Framework for IT Service Integration and Management in Multi-Sourcing
Goldberg, M.; Satzger, G.; Kieninger, A.
2015. 23rd European Conference on Information Systems (ECIS), Münster, Germany, 26-29 May 2015, 1–16, AIS eLibrary (AISeL)
Goldberg, M.; Satzger, G.; Kieninger, A.
2015. 23rd European Conference on Information Systems (ECIS), Münster, Germany, 26-29 May 2015, 1–16, AIS eLibrary (AISeL)
2014
Transition and Delivery Challenges of Retained Organizations in IT Outsourcing
Goldberg, M.; Kieninger, A.; Satzger, G.; Fromm, H.
2014. Exploring Services Science - 5th International Conference (IESS’14), Geneva, Schweiz, February 5-7, 2014. Ed.: M. Snene, 56–71, Springer-Verlag. doi:10.1007/978-3-319-04810-9_5
Goldberg, M.; Kieninger, A.; Satzger, G.; Fromm, H.
2014. Exploring Services Science - 5th International Conference (IESS’14), Geneva, Schweiz, February 5-7, 2014. Ed.: M. Snene, 56–71, Springer-Verlag. doi:10.1007/978-3-319-04810-9_5
Organizational Models for the Multi-sourcing Service Integration and Management Function
Goldberg, M.; Kieninger, A.; Fromm, H.
2014. IEEE 16th Conference on Business Informatics (CBI’14), Geneva, Schweiz, July 14-17, 2014, 101–107, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI.2014.43
Goldberg, M.; Kieninger, A.; Fromm, H.
2014. IEEE 16th Conference on Business Informatics (CBI’14), Geneva, Schweiz, July 14-17, 2014, 101–107, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI.2014.43
2013
Challenges of Retained Organizations in IT Outsourcing - An Explorative Study
Goldberg, M.; Kieninger, A.; Fromm, H.
2013. 22nd Annual Frontiers in Service Conference, Taipeh, Taiwan, July 4-7 2013
Goldberg, M.; Kieninger, A.; Fromm, H.
2013. 22nd Annual Frontiers in Service Conference, Taipeh, Taiwan, July 4-7 2013