michael_voessing

Dr.-Ing. Michael Vössing

  • Kaiserstr. 89

    D - 76133 Karlsruhe

Activities

Michael Vössing is a Postdoctoral Research at the Digital Service Innovation group.

Interests

  • Machine Learning and Predictive Analytics
  • Big Data and Industry 4.0
  • Maintenance Engineering and Management
  • Workforce Field Service Scheduling
  • Industrial Services
  • Service Business Models
  • Human-Centered Artificial Intelligence
  • Human-Computer Collaboration

 

Projects

  • STEP - Smart Technician Scheduling [1] [2]
  • SDaC - Smart Design and Construction [1] [2]

 

Theses

If you are interested in writing a Bachelor or Master thesis, feel free to contact me at anytime. 

 

Teaching

 

  • Lecture: Design Thinking (WS 15/16; WS 16/17; WS 20/21)
  • Seminar: Smart Services and the Internet of Things (WS 16/17)
  • Lecture: Industrial Services (WS 16/17)
  • Lecture: Service Analytics A (SS 17)
  • Seminar: Data Science for the Industrial Internet of Things (SS 18)
  • Seminar: Data Science for Sports Analytics and the Internet of Things (WS 20/21)
  • Lecture: Artificial Intelligence in Service Systems (WS 20/21)

Curriculum Vitae

Michael Vössing studied Industrial Engineering at Karlsruhe Institute of Technology during his Bachelor and Master and spent semesters in Stockholm and London (Canada). During his studies he participated in the KSRI Service Design Thinking program, which he now supports as a coach and teaching assistant.

Publications

Due to the interdisciplinary activities of KSRI researchers publication lists also contain publications that have not explicitly been developed in the course of their activities at KSRI.


Book Chapters
Industrial Maintenance in the Digital World.
Vössing, M.; Kühl, N.
2020. Smart Service Management – Design Guidelines and Best Practices. Ed.: M. Maleshkova, 23–32, Springer International Publishing. doi:10.1007/978-3-030-58182-4_3
PhD Theses
Designing Human-Computer Collaboration: Transparency and Automation for Intelligence Augmentation. PhD dissertation.
Vössing, M.
2020, September 7. Karlsruher Institut für Technologie (KIT) 
Journal Articles
Priorisierung von Digitalisierungsprojekten entlang der gesamten kundenorientierten Prozesskette im Maschinenbau.
Pschybilla, T.; Hofmann, M.; Enders, T.; Vössing, M.
2019. HMD Praxis der Wirtschaftsinformatik 
Conference Papers
A Picture is Worth a Collaboration: Accumulating Design Knowledge for Computer-Vision-based Hybrid Intelligence Systems.
Zschech, P.; Walk, J.; Heinrich, K.; Vössing, M.; Kühl, N.
2021. 29th European Conference on Information Systems (ECIS 2021), June 14 - 16, 2021 - Marrackech, Morocco Full textFull text of the publication as PDF document
Conceptualizing Digital Resilience for AI-Based Information Systems.
Schemmer, M.; Heinz, D.; Baier, L.; Vössing, M.; Kühl, N.
2021. Proceedings of the 29th European Conference on Information Systems (ECIS), An Online AIS Conference, June 14 - 16, 2021 Full textFull text of the publication as PDF document
Human-AI Complementarity in Hybrid Intelligence Systems: A Structured Literature Review.
Hemmer, P.; Schemmer, M.; Vössing, M.; Kühl, N.
2021. PACIS 2021 Proceedings 
Redesigning Service Operations for the Digital World: Towards Automated and Data-driven Field Service Planning.
Vössing, M.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS) 
Designing Useful Transparency to Improve Process Performance - Evidence from an Automated Production Line.
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS) 
Design Principles for Human-Computer Collaboration.
Vössing, M.; Lind, M.; Kühl, N.; Satzger, G.
2019. Proceedings of the Workshop on Designing User Assistance in Intelligent Systems, Stockholm, Sweden, 2019. Ed.: S. Morana, 13–15, Karlsruher Institut für Technologie (KIT) Full textFull text of the publication as PDF document
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support Systems.
Vössing, M.; Wolff, C.; Reinerth, V.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 138–150, Springer International Publishing. doi:10.1007/978-3-030-00713-3_11
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises.
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer. doi:10.1007/978-3-030-00713-3_7
Towards a Technician Marketplace using Capacity-Based Pricing.
Wolff, C.; Vössing, M.; Schmitz, B.; Fromm, H.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018 
Towards Managing Complexity and Uncertainty in Field Service Technician Planning.
Vössing, M.
2017. Proceedings of the 19th IEEE Conference on Business Informatics, CBI 2017, Thessaloniki, Greece, 24th July - 27th July 2017, 312–319, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI.2017.50
Presentations
Object Detection in Floor Plans: Lessons From Designing a Human-in-the-Loop System.
Hemmer, P.; Vössing, M.; Blumenstiel, B.
2021, March 24. Artificial Intelligence in Architecture, Engineering and Construction (2021), Online, March 24–25, 2021 
Smart Services for Field Service Management - Service Innovation, Design and Delivery.
Vössing, M.; Wolff, C.
2018, September 5. Konferenz Perspektiven mit Industrie 4.0, ZHAW, Winterthur Schweiz, 5th September 2018 
Machine Data Insight Tutorial.
Vössing, M.; Krüger, B.; Hüster, M.
2017, October 12. 2nd Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 11th - 12th October 2017 
Practical Introduction to Predictive Analytics.
Vössing, M.; Diederichs, S.
2016, October 13. 1st Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 12th - 13th October 2016 
Business Analytics for Managing Uncertainties in Industrial Service Contracts.
Vössing, M.; Schmitz, B.
2016. Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, 30th August - 2nd September 2016 
Other
IBM Service Transformation: From product suppliers to service providers.
Brandes, M.; Osthues, S.; Bach, M.; Schel, P.; Büsching, A.; Schmidt, U.; Monger, M.; Schnürer, F.; Müller, P.; Satzger, G.; Kühl, N.; Vössing, M.; Schemmer, M.
2021 Full textFull text of the publication as PDF document