michael_voessing

Dr.-Ing. Michael Vössing

  • Kaiserstr. 89

    D - 76133 Karlsruhe

Activities

Interests

Projects

  • STEP - Smart Technician Scheduling [1] [2]
  • SDaC - Smart Design and Construction [1] [2]

Community Service

  • Reviewer for conferences and journals (e.g., HICSS, ECIS, ICIS, Information Systems Frontiers, and Electronic Markets)
  • Reviewer for the Dutch Research Council (NWO)
  • Co-Organizer of the 9th International Conference on Exploring Service Science (IESS)

Teaching

Lectures:

  • Service Design Thinking (WS 15/16; WS 16/17; WS 20/21)
  • Industrial Services (WS 16/17)
  • Service Analytics A (SS 17)
  • Artificial Intelligence in Service Systems (WS 20/21, WS 21/22)

Seminars:

  • Smart Services and the Internet of Things (WS 16/17)
  • Data Science for the Industrial Internet of Things (SS 18)
  • Data Science for Sports Analytics and the Internet of Things (WS 20/21)
  • Data Science for Healthcare Management (WS 21/22)

Theses

If you are interested in writing a Bachelor or Master thesis, feel free to contact me at anytime. 

Curriculum Vitae

Michael Vössing studied Industrial Engineering at Karlsruhe Institute of Technology during his Bachelor and Master and spent semesters in Stockholm and London (Canada). During his studies he participated in the KSRI Service Design Thinking program, which he now supports as a coach and teaching assistant. Currently, he is a Postdoctoral Researcher in the Digital Service Innovation group.

Publications


Book Chapters
Industrial Maintenance in the Digital World
Vössing, M.; Kühl, N.
2020. Smart Service Management – Design Guidelines and Best Practices. Ed.: M. Maleshkova, 23–32, Springer International Publishing. doi:10.1007/978-3-030-58182-4_3
PhD Theses
Designing Human-Computer Collaboration: Transparency and Automation for Intelligence Augmentation. PhD dissertation
Vössing, M.
2020, September 7. Karlsruher Institut für Technologie (KIT) 
Conference Papers
Forming Effective Human-AI Teams: Building Machine Learning Models that Complement the Capabilities of Multiple Experts
Hemmer, P.; Schellhammer, S.; Vössing, M.; Jakubik, J.; Satzger, G.
2022. Proceedings of the Thirty-First International Joint Conference on Artificial Intelligence, 2478–2484, International Joint Conferences on Artificial Intelligence Organization (IJCAI). doi:10.24963/ijcai.2022/344
An Empirical Evaluation of Estimated Outcomes as Explanations in Human-AI Decision-Making
Jakubik, J.; Schöffer, J.; Hoge, V.; Vössing, M.; Kühl, N.
2022. European Conference on Machine Learning and Principles and Practice of Knowledge Discovery in Databases 
Instance Selection Mechanisms for Human-in-the-Loop Systems in Few-Shot Learning
Jakubik, J.; Blumenstiel, B.; Vössing, M.; Hemmer, P.
2022. Wirtschaftsinformatik 2022 : Proceedings. Bd.: 6, AIS eLibrary (AISeL) 
Designing a Human-in-the-Loop System for Object Detection in Floor Plans
Jakubik, J.; Hemmer, P.; Vössing, M.; Blumenstiel, B.; Bartos, A.; Mohr, K.
2022. Proceedings of the 36th Annual Conference on Innovative Applications of Artificial Intelligence (IAAI 2022), Online, 22.02.2022-01.03.2022, 12524–12530, Association for the Advancement of Artificial Intelligence (AAAI). doi:10.1609/aaai.v36i11.21522
A Picture is Worth a Collaboration: Accumulating Design Knowledge for Computer-Vision-based Hybrid Intelligence Systems
Zschech, P.; Walk, J.; Heinrich, K.; Vössing, M.; Kühl, N.
2021. 29th European Conference on Information Systems (ECIS 2021), June 14 - 16, 2021 - Marrackech, Morocco Full textFull text of the publication as PDF document
Conceptualizing Digital Resilience for AI-Based Information Systems
Schemmer, M.; Heinz, D.; Baier, L.; Vössing, M.; Kühl, N.
2021. Proceedings of the 29th European Conference on Information Systems (ECIS), June 14 - 16, 2021 Full textFull text of the publication as PDF document
Human-AI Complementarity in Hybrid Intelligence Systems: A Structured Literature Review
Hemmer, P.; Schemmer, M.; Vössing, M.; Kühl, N.
2021. PACIS 2021 Proceedings 
Redesigning Service Operations for the Digital World: Towards Automated and Data-driven Field Service Planning
Vössing, M.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS) 
Designing Useful Transparency to Improve Process Performance - Evidence from an Automated Production Line
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS) 
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support Systems
Vössing, M.; Wolff, C.; Reinerth, V.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 138–150, Springer International Publishing. doi:10.1007/978-3-030-00713-3_11
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer. doi:10.1007/978-3-030-00713-3_7
Towards a Technician Marketplace using Capacity-Based Pricing
Wolff, C.; Vössing, M.; Schmitz, B.; Fromm, H.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018 
Towards Managing Complexity and Uncertainty in Field Service Technician Planning
Vössing, M.
2017. Proceedings of the 19th IEEE Conference on Business Informatics, CBI 2017, Thessaloniki, Greece, 24th July - 27th July 2017, 312–319, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI.2017.50
Presentations
Transparency in Human-Computer Collaboration: Should I Know What My Computer Is Thinking?
Vössing, M.; Kühl, N.; Satzger, G.
2021, July 10. Frontiers in Service Conference (2021), Online, July 9–10, 2021 
Object Detection in Floor Plans: Lessons From Designing a Human-in-the-Loop System
Hemmer, P.; Vössing, M.; Blumenstiel, B.
2021, March 24. Artificial Intelligence in Architecture, Engineering and Construction (2021), Online, March 24–25, 2021 
Smart Services for Field Service Management - Service Innovation, Design and Delivery
Vössing, M.; Wolff, C.
2018, September 5. Konferenz Perspektiven mit Industrie 4.0, ZHAW, Winterthur Schweiz, 5th September 2018 
Machine Data Insight Tutorial
Vössing, M.; Krüger, B.; Hüster, M.
2017, October 12. 2nd Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 11th - 12th October 2017 
Practical Introduction to Predictive Analytics
Vössing, M.; Diederichs, S.
2016, October 13. 1st Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 12th - 13th October 2016 
Business Analytics for Managing Uncertainties in Industrial Service Contracts
Vössing, M.; Schmitz, B.
2016. Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, 30th August - 2nd September 2016 
Other
IBM Service Transformation: From product suppliers to service providers
Brandes, M.; Osthues, S.; Bach, M.; Schel, P.; Büsching, A.; Schmidt, U.; Monger, M.; Schnürer, F.; Müller, P.; Satzger, G.; Kühl, N.; Vössing, M.; Schemmer, M.
2021 Full textFull text of the publication as PDF document