Bild Carsten

Dr. Carsten Holtmann

  • Kaiserstr. 89
    Building 05.20, 4. OG
    D-76133 Karlsruhe


Carsten is co-leading KSRI / DSI, spearheading IBM’s strategic industry on campus engagements at KIT, and aims at further fostering joint endeavors in i.e., services science, AI, and Quantum.  
He has been working in Karlsruhe as a researcher, and lecturer at KIT, as business unit leader at FZI, and has always been acting as a strong promotor of networking initiatives amongst local SMEs, industry, and science. 
In IBM, he is currently responsible for Customer Success Management, owning IBM’s clients' successful adoption of data & AI solutions with his team.  

Curriculum Vitae

Dr Carsten Holtmann (carsten.holtmann∂ is director of the Karlsruhe Services Research Institute (KSRI) at KIT and in Customer Success Management for IBM Deutschland GmbH. Over the last 12 years, he held multiple national and international leadership positions in IBM sales and consulting, delivering client success with data- and AI-enriched services and industry solutions.  

Prior to that, he has been a business unit leader at FZI Forschungszentrum Informatik/ Karlsruhe and co-founder/ advisory board member of different start-ups.

Carsten holds a degree in economics and earned a Ph.D. from KIT Karlsruhe Institute of Technology in Information Engineering and Management, where he worked as a (post-doctoral) researcher between 1999 and 2005. He co-edited multiple books, published peer-reviewed articles on digital services engineering as well as the industrial application of data & AI, and lives with his family in Karlsruhe/ Germany.


Conference Papers
Conceptualizing a Multi-Sided Platform for Cloud Computing Resource Trading
Haller, F.; Schemmer, M.; Kühl, N.; Holtmann, C.
2023. Proceedings of the 31st European Conference on Information Systems (ECIS), Kristiansand, Norway, June 11 - 16, 2023, Association for Information Systems (AIS)
Journal Articles
Advanced Analytics im Controlling : Potential und Anwendung für Umsatz- und Kostenprognosen
Satzger, G.; Holtmann, C.; Peter, S.
2015. Controlling, 27 (4/5), 229–235
Journal Articles
Adopting pervasive computing for routine use in healthcare
Orwat, C.; Rashid, A.; Holtmann, C.; Wölk, M.; Scheermesser, M.; Kosow, H.; Graefe, A.
2010. IEEE Pervasive Computing, 9 (2), 64–71. doi:10.1109/MPRV.2010.25
Conference Papers
Decision Making in the Stroke Chain – The Design of an Appropriate Feedback Mechanism
Müller-Gorchs, M.; Holtmann, C.; Filipova-Neumann, L.; Rashid, A.; Weinhardt, C.
2010. Group Decision & Negotiation 2010, Delft, The Netherlands, 21-24 June 2010
Quo Vadis Healthcare? Measuring service quality in the stroke chain of survival
Müller-Gorchs, M.; Filipova-Neumann, L.; Holtmann, C.; Weinhardt, C.
2010. 17th International Annual EurOMA Conference, Porto, Portugal, June 6-9, 2010, 11 p
Journal Articles
Think Tank Seminar - Thinking Outside the Box
Kasper, E.; Oberle, D.; Holtmann, C.; Schwarzkopf, C.; Seese, D.
2009. Karlsruher Transfer, 21 (38), 12–15
Journal Articles
Pervasive Computing in der medizinischen Versorgung - Einführung in den Schwerpunkt
Orwat, C.; Rashid, A.; Holtmann, C.; Wölk, M.; Scheermesser, M.; Kosow, H.
2008. Technikfolgenabschätzung, Theorie und Praxis, 17 (1), 5–12
Sektorenübergreifendes Informationsmanagement im Gesundheitswesen. Neue Wege durch Pervasive Computing
Holtmann, C.; Rashid, A.; Müller-Gorchs, M.; Griewing, B.; Kögerl, C.; Ziegler, V.
2008. Technikfolgenabschätzung - Theorie und Praxis, 17 (1), 19–26
Einsatz mobiler Computing-Systeme in der präklinischen Schlaganfallversorgung
Ziegler, V.; Rashid, A.; Müller-Gorchs, M.; Kippnich, U.; Hiermann, E.; Kögerl, C.; Holtmann, C.; Siebler, M.; Griewing, B.
2008. Der Anaesthesist, 57 (7), 677–685
Conference Papers
Value Webs - Evaluation and Pricing in Service Networks, Accepted Abstract
Conte, T.; Dinther, C. van; Blau, B.; Weinhardt, C.; Lamparter, S.; Holtmann, C.
2008. 17th Annual Frontiers in Service Conference, October 2 – 5, 2008, Washington D.C., USA, 24 -
Auctions for Service Brokerage in Business Value Networks
Dinther, C. van; Holtmann, C.; Setzer, T.; Stage, A.; Stathel, S.
2008. Group decision and negotiation 2008, GDN 2008, Coimbra, Portugal, June 17-20, 2008: proceedings, extended abstracts. Ed.: J. Clímaco, 43–44, INESC Inst. de Engenharia de Sistemas e Computadores
Conference Papers
Medical Opportunities by Mobile IT Usage - A Case Study in the Stroke Chain of Survival
Holtmann, C.; Müller-Gorchs, M.; Rashid, A.; Weidenhaupt, K.; Ziegler, V.; Griewing, B.; Weinhardt, C.
2007. European Conference on eHealth 2007 - Proceedings of the ECEH’07, Oldenburg, Germany, October 11 - 12, 2007, 115–130, Ges. für Informatik
Journal Articles
Germany : Computer-Aided Market Engineering
Weinhardt, C.; Neumann, D.; Holtmann, C.
2006. Communications of the ACM, 49 (7), 79–79. doi:10.1145/1139922.1139953
Neumann, D.; Holtmann, C.; Orwat, C.
2006. Wirtschaftsinformatik, 48 (3), 206–209. doi:10.1007/s11576-006-0044-8
Conference Papers
Using Blueprints for Engineering Electronic Market Services
Neumann, D.; Holtmann, C.; Weinhardt, C.
2006. Online Proceedings of the First International Workshop on Service Intelligence and Service Science(SISS), Hong Kong, October 17, 2006, 66–74
Service Science, Management, Engineering and eOrganisations - A Position Paper
Weinhardt, C.; Studer, R.; Holtmann, C.; Schnizler, B.; Ankolekar, A.; Stojanovic, N.
2006. Conference papers of the IBM Conference on Service Science, Management, and Engineering (SSME) "Education for the 21st Century", Palisades, USA, October 5-7, 2006, 5 S
Journal Articles
Sozio-ökonomische Herausforderung des Grid-Computing
Orwat, C.; Holtmann, C.
2004. Nachrichten - Forschungszentrum Karlsruhe, 36, 240–42
Conference Papers
Embodiment Design in Market Engineering
Neumann, D.; Holtmann, C.
2004. Relationships in electronic markets - Proceedings of the 11th Research Symposium on Emerging Electronic Markets (RSEEM 2004), Dublin, Irland, September 12-13, 2004. Ed.: S. Klein, 85–96, Department of Management Information Systems
Conference Proceedings
Coordination and Agent Technology in Value Network : Tagungsband zur Multikonferenz Wirtschaftsinformatik 2004, Essen, 9.-11. März 2004
Bichler, M.; Holtmann, C.; Kirn, S.; Müller, J. P.; Weinhardt, C. (Eds.)
2004. GITO Verlag
Journal Articles
Weinhardt, C.; Holtmann, C.; Neumann, D.
2003. Wirtschaftsinformatik, 45 (6), 635–640. doi:10.1007/BF03250926
Conference Papers
Towards a Generic e-Market Design
Neumann, D.; Holtmann, C.; Weltzien, H.; Lattemann, C.; Weinhardt, C.
2003. Towards the Knowledge Society. Ed. : J. L. Monteiro, 289–304, Springer US. doi:10.1007/978-0-387-35617-4_19
Agent-based bidding in electronic markets : A prototypical approach
Neumann, D.; Gimpel, H.; Holtmann, C.; Weinhardt, C.
2003. Towards the Knowledge Society : eCommerce, eBusiness and eGovernment The Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002) October 7-9, 2002, Lisbon, Portugal. Ed.: J.L. Monteiro, 553–568, Springer US
Book Chapters
Market integration and metamediation: perspectives for neutral B2B e-commerce hubs
Neumann, D.; Holtmann, C.; Honekamp, T.
2002. In: E-Commerce. Netze, Märkte, Technologien. Hrsg.: C. Weinhardt. Heidelberg 2002. S. 67-85
E-Commerce. Netze, Märkte, Technologien
Weinhardt, C.; Holtmann, C. (Eds.)
2002. Heidelberg 2002
Market engineering - towards an interdisciplinary approach [online]
Holtmann, C.; Neumann, D.; Weinhardt, C.
2002. Karlsruhe 2002. (Discussion paper. Chair for Information Management and Systems, Universität Karlsruhe (TH).)
Book Chapters
Design of a best execution market
Budimir, M.; Holtmann, C.; Neumann, D.
2001. In: 23rd SUERF Colloquium "Technology and Finance: Challenges for Financial Markets, Business Strategies and Policy Makers", Brussels 2001
The design of innovative securities markets: the case of asymmetric information
Budimir, M.; Holtmann, C.
2001. In: e-Finance: Innovative Problemlösungen für Informationssysteme in der Finanzwirtschaft. Hrsg.: H.U. Buhl. Berlin 2001. S. 175-196
Journal Articles
Gemeinsam oder Einsam : Überlegungen zur Kooperation von Banken und Telkos
Weinhardt, C.; Holtmann, C.
2001. Karriereführer: Finanzdienstleistungen, 8, 14–15
Conference Papers
Transforming financial markets to retail investors - a comparison of the U.S. and the German on-line brokerage market
Holtmann, C.; Lattemann, C.; Strecker, S.; Weinhardt, C.
2001. Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), January 3-6, 2001, Maui, Hawaii, USA, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/HICSS.2001.927058
Conference Papers
Online Brokerage: Transforming Markets from Professional to Retail Trading
Weinhardt, C.; Gomber, P.; Holtmann, C.
2000. Proceedings of the 8th European Conference on Information Systems (ECIS’ 00), July 3-5, 2000, Vienna, Austria, 826–832, Universität