Publications

Service Innovation
Kohler, M.; Schmitz, B.; Neus, A.
2015. Fundamentals of Service Systems. ed.: J. Cardoso, 75–103, Springer. doi:10.1007/978-3-319-23195-2_3

Open innovation using the cognitive surplus: How to motivate customers to helf firms innovate. PhD dissertation
Neus, A.
2014. Karlsruher Institut für Technologie (KIT)

Innovation Patterns and Barriers
Hottum, P.; Lorenz, R.; Neus, A.; Schultz, C.
2012. Methods in Service Innovation: Current Trends and Future Perspectives. Ed.: W. Ganz, 13–26, Fraunhofer Verlag

Open Innovation in Service Firms : An Exploratory Study on Implementation and Potentials for Development
Kohler, M.; Neus, A.; Fromm, H.
2012. Proceedings of the 5th Annual Conference of the Academy of Innovation and Entrepreneurship, AIE 2012, Macau, China, 8th - 10th June 2012

Principles of Collaborative Innovation : Implementation of Open and Peer-to-Peer Innovation Approaches
Satzger, G.; Neus, A.
2010. Innovation and International Corporate Growth. Ed.: A. Gerybadze, 219–238, Springer-Verlag. doi:10.1007/978-3-642-10823-5_14

Innovating for and with your service customers : An assessment of the current practice of collaborative service innovation in Germany
Schulteß, P.; Wegener, S.; Neus, A.; Satzger, G.
2010. Procedia, 2 (4), 6503–6515. doi:10.1016/j.sbspro.2010.04.060

Service Innovation in theory versus practice : Are current normative process models helpful or harmful?
Neus, A.; Schulteß, P.
2010. 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 10th - 13th June 2010

Service Innovation Labs : Capturing the Power of Experimentation
Schulteß, P.; Neus, A.; Kohler, M.; Wilckens, M.
2010. 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 10th - 13th June 2010

Technologische Innovation und die Auswirkung auf Geschäftsmodell, Organisation und Unternehmenskultur
Jetter, M.; Satzger, G.; Neus, A.
2009. Wirtschaftsinformatik, 51 (1), 43–52. doi:10.1007/s11576-008-0105-2

Technological Innovation and Its Impact on Business Model, Organization and Corporate Culture - IBM`s Transformation into a Globally Integrated, Service-Oriented Enterprise
Jetter, M.; Satzger, G.; Neus, A.
2009. Business & information systems engineering, 1 (1), 37–45. doi:10.1007/s12599-008-0002-7

Stop improvising change management
Jørgensen, H. H.; Owen, L.; Neus, A.
2009. Strategy & Leadership, 37 (2), 38–44

Managing Service Innovation: Empirical Evidence from Practitioners on Use and Utility of Structured Methods and Tools
Wegener, S.; Neus, A.; Schulteß, P.
2009. 2009 RESER Conference papers. Budapest, Hungary, 24-25 September, 14 S., reser.net

The Innovation Refrigerator: A methodology for keeping ideas fresh until the time is right
Kern, R.; Neus, A.; Völker, J.
2009. 2009 RESER Conference papers. Budapest, Hungary, 24-25 September, 10 S., reser.net

Knowledge Intensive Services Procurement Strategy
Satzger, G.; Schulteß, P.; Neus, A.
2009. Universität Karlsruhe (TH)

Procurement of Knowledge-Intensive Services : A Maturity Model
Neus, A.; Satzger, G.
2008. 17th Annual Frontiers in Service Conference, Washington, D.C., USA, 2nd - 5th October 2008

New business models for a new media world
Berman, S. J.; Abrahams, S.; Battina, B.; Shipnuck, L.; Neus, A.
2007. Strategy & Leadership, 35 (4), 23–30

Perspektiven: Die Change Management Routemap - Empirie trifft Erfahrung
Jørgensen, H. H.; Neus, A.
2007. OrganisationsEntwicklung, (2)

Online-Gaming: Von der Nische zum Massenphänomen
Kaumanns, R.; Siegenheim, V.; Neus, A.
2007. MedienWirtschaft, 4 (2), 28–39

Opening Minds - Cultural Change with the Introduction of Open-Source Collaboration Methods
Neus, A.; Scherf, P.
2005. IBM Systems Journal, 44 (2), 215–226

Trust and Quality in Electronic Communication: Getting to know your customers bit by bit
Neus, A.; Scherf, P.; Gebert, C.
2005. Informatik 2005, Informatik LIVE! Band 2, Beiträge der 35. Jahrestagung der Gesellschaft für Informatik e.V. (GI), Bonn, 19. bis 22. September 2005. Hrsg.: A. B. Cremers, 433–437, Gesellschaft für Informatik (GI)

Peer-to-Peer Knowledge Management: Overcoming Bottlenecks and improving Information Quality
Neus, A.; Scherf, P.
2002. Proceedings of the Second International Conference on Electronic Business, ICEB 2002 Taipei, December 10-13, 2002. Ed.: C. Y. Chang

Managing Information Quality in Virtual Communities of Practice: Lessons Learned from a Decade of exploding Internet Communication
Neus, A.
2001. Proceedings of the Sixth International Conference on Information Quality, Cambridge, Massachusetts, USA, November 2 - 4. Ed.: E. M. Pierce, E51/372–375, MIT

The Quality of Online Registration Information: Factors influencing user decisions to reveal authentic personal information to online marketers as part of a perceived barter
Neus, A.
2000. Proceedings of the Fifth Conference on Information Quality (IQ 2000). Ed.: B. D. Klein, 215–227, MIT