Publications
2018
An Integrated Dynamic Capability Model for Service Innovation Management. PhD dissertation
Kohler, M.
2018. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000081336
Kohler, M.
2018. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000081336
2015
Service Innovation
Kohler, M.; Schmitz, B.; Neus, A.
2015. Fundamentals of Service Systems. ed.: J. Cardoso, 75–103, Springer. doi:10.1007/978-3-319-23195-2_3
Kohler, M.; Schmitz, B.; Neus, A.
2015. Fundamentals of Service Systems. ed.: J. Cardoso, 75–103, Springer. doi:10.1007/978-3-319-23195-2_3
Produktivität und Kundeneinbindung: Analyse der Auswirkungen des Kundenbeitrags für die Dienstleistungsentwicklung
Kohler, M.; Hottum, P.; Fromm, H.; Satzger, G.
2015. Phasenübergreifendes Service Life Cycle Management zur Steigerung der Dienstleistungsproduktivität. Messung, Bewertung und Steigerung - konzeptionelle und praxisbezogene Ansätze. Hrsg.: W. Ganz, 66–90, Fraunhofer Verlag
Kohler, M.; Hottum, P.; Fromm, H.; Satzger, G.
2015. Phasenübergreifendes Service Life Cycle Management zur Steigerung der Dienstleistungsproduktivität. Messung, Bewertung und Steigerung - konzeptionelle und praxisbezogene Ansätze. Hrsg.: W. Ganz, 66–90, Fraunhofer Verlag
Service Innovation Capabilities for Idea Assessment: An Appraisal of Established and Novel Approaches
Feldmann, N.; Kohler, M.
2015. The Handbook of Service Innovation. Ed.: R. Agarwal, 145–167, Springer. doi:10.1007/978-1-4471-6590-3_8
Feldmann, N.; Kohler, M.
2015. The Handbook of Service Innovation. Ed.: R. Agarwal, 145–167, Springer. doi:10.1007/978-1-4471-6590-3_8
2014
Service Innovation Capabilities for Idea Assessment : An Appraisal of Established and Novel Approaches
Feldmann, N.; Kohler, M.
2014. The Handbook of Service Innovation. Ed.: R. Agarwal, 145–168, Springer. doi:10.1007/978-1-4471-6590-3
Feldmann, N.; Kohler, M.
2014. The Handbook of Service Innovation. Ed.: R. Agarwal, 145–168, Springer. doi:10.1007/978-1-4471-6590-3
Service Innovation Analytics: Leveraging Existing Unstructured Data to Assess Service Innovation Capability
Kohler, M.; Feldmann, N.; Kimbrough, S. O.; Fromm, H.
2014. International journal of information system modeling and design, 5 (2), 1–21
Kohler, M.; Feldmann, N.; Kimbrough, S. O.; Fromm, H.
2014. International journal of information system modeling and design, 5 (2), 1–21
2013
Increasing value for providers and customers
Janeschek, S.; Kohler, M.; Kramer, J.
2013. Service today, (01), 47–48
Janeschek, S.; Kohler, M.; Kramer, J.
2013. Service today, (01), 47–48
Customer Integration in Service Innovation: An Exploratory Study
Straub, T.; Kohler, M.; Hottum, P.; Arrass, V.; Welter, D.
2013. Journal of technology management & innovation, 8 (3), 25–33. doi:10.4067/S0718-27242013000400003
Straub, T.; Kohler, M.; Hottum, P.; Arrass, V.; Welter, D.
2013. Journal of technology management & innovation, 8 (3), 25–33. doi:10.4067/S0718-27242013000400003
Performance Management for Open Innovation in Services : Development of a Framework
Kohler, M.
2013. 11th International Open and User Innovation Workshop, Brighton, United Kingdom, 15th - 17th July 2013
Kohler, M.
2013. 11th International Open and User Innovation Workshop, Brighton, United Kingdom, 15th - 17th July 2013
Using Crowd Funding for Idea Assessment Inside Organizations : Lessons Learned from a Market Engineering Perspective
Feldmann, N.; Gimpel, H.; Kohler, M.; Weinhardt, C.
2013. Proceedings of the 3rd International Conference on Cloud and Green Computing, CGC 2013, Karlsruhe, Germany, 30. September - 2. October 2013, 525–530, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CGC.2013.88
Feldmann, N.; Gimpel, H.; Kohler, M.; Weinhardt, C.
2013. Proceedings of the 3rd International Conference on Cloud and Green Computing, CGC 2013, Karlsruhe, Germany, 30. September - 2. October 2013, 525–530, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CGC.2013.88
Service Innovation Analytics: Towards Assessment and Monitoring of Innovation Capabilities in Service Firms
Kohler, M.; Feldmann, N.; Habryn, F.; Satzger, G.
2013. Proceedings of the 46th Annual Hawaii International Conference on System Sciences (HICSS), 7-10 Jan. 2013, Grand Wailea, Maui, Hawaii. Ed.: R. H. Sprague, 1347–1356, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/HICSS.2013.477
Kohler, M.; Feldmann, N.; Habryn, F.; Satzger, G.
2013. Proceedings of the 46th Annual Hawaii International Conference on System Sciences (HICSS), 7-10 Jan. 2013, Grand Wailea, Maui, Hawaii. Ed.: R. H. Sprague, 1347–1356, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/HICSS.2013.477
Service Innovation Analytics: Towards an Approach for Validating Frameworks for Service Innovation Capabilities via Text Mining
Feldmann, N.; Kohler, M.; Kimbrough, S. O.; Fromm, H.
2013. Exploring Services Science : 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013. Proceedings. Ed.: J. F. e Cunha ..., 73–85, Springer-Verlag. doi:10.1007/978-3-642-36356-6_6
Feldmann, N.; Kohler, M.; Kimbrough, S. O.; Fromm, H.
2013. Exploring Services Science : 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013. Proceedings. Ed.: J. F. e Cunha ..., 73–85, Springer-Verlag. doi:10.1007/978-3-642-36356-6_6
Assessing service innovation capabilities - an empirically grounded approach
Stryja, C.; Kohler, M.; Fromm, H.
2013. 6th Annual Conference of the Academy of Innovation and Entrepreneurship (AIE 2013) : Innovation and Entrepreneurship for Inclusive and Sustainable Development, Oxford, United Kingdom, 29-30 August 2013, Conference Proceedings
Stryja, C.; Kohler, M.; Fromm, H.
2013. 6th Annual Conference of the Academy of Innovation and Entrepreneurship (AIE 2013) : Innovation and Entrepreneurship for Inclusive and Sustainable Development, Oxford, United Kingdom, 29-30 August 2013, Conference Proceedings
Service Productivity - Measuring and Improving the Value created through Services
Janeschek, S.; Kohler, M.; Rößner, A.; Hottum, P.
2013. 2013 Frontiers in Service Conference July 4 - 7, 2013 Taipei, Taiwan, Conference Proceedings
Janeschek, S.; Kohler, M.; Rößner, A.; Hottum, P.
2013. 2013 Frontiers in Service Conference July 4 - 7, 2013 Taipei, Taiwan, Conference Proceedings
Performance Management for Open Innovation in Services - Development of a Framework
Kohler, M.
2013. 11th International Open and User Innovation Workshop : July 15-17, 2013, Brighton, UK
Kohler, M.
2013. 11th International Open and User Innovation Workshop : July 15-17, 2013, Brighton, UK
Service Productivity : Measuring and Improving the Value created through Services
Janeschek, S.; Kohler, M.; Rößner, A.; Hottum, P.
2013. 22nd Annual Frontiers in Service Conference, Taipei, Taiwan, 4th July 2013
Janeschek, S.; Kohler, M.; Rößner, A.; Hottum, P.
2013. 22nd Annual Frontiers in Service Conference, Taipei, Taiwan, 4th July 2013
2012
Open Innovation in Service Firms : An Exploratory Study on Implementation and Potentials for Development
Kohler, M.; Neus, A.; Fromm, H.
2012. Proceedings of the 5th Annual Conference of the Academy of Innovation and Entrepreneurship, AIE 2012, Macau, China, 8th - 10th June 2012
Kohler, M.; Neus, A.; Fromm, H.
2012. Proceedings of the 5th Annual Conference of the Academy of Innovation and Entrepreneurship, AIE 2012, Macau, China, 8th - 10th June 2012
Steigerung der Dienstleistungsproduktivität durch Service Management: Optimaler Einsatz der Ressourcen und Auswirkungen auf die Dienstleistungsarbeit
Rößner, A.; Kramer, J.; Hottum, P.; Kohler, M.
2012. Proceedings of the 3rd Rostock Conference on Service Research 13.-14.9.2012, Rostock. Hrsg.: Faculty of Economic and Social Sciences, University of Rostock
Rößner, A.; Kramer, J.; Hottum, P.; Kohler, M.
2012. Proceedings of the 3rd Rostock Conference on Service Research 13.-14.9.2012, Rostock. Hrsg.: Faculty of Economic and Social Sciences, University of Rostock
2010
Service Innovation Labs : Capturing the Power of Experimentation
Schulteß, P.; Neus, A.; Kohler, M.; Wilckens, M.
2010. 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 10th - 13th June 2010
Schulteß, P.; Neus, A.; Kohler, M.; Wilckens, M.
2010. 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 10th - 13th June 2010