Dr.-Ing. Michael Vössing
- Digital Service Innovation
+49 721 608-45624
michael voessing ∂does-not-exist.kit edu
Kaiserstr. 89
D - 76133 Karlsruhe
Activities
Interests
- Artificial Intelligence in Service Systems
- Big Data and Industry 4.0
- Industrial Services
- Digital Services
- Human-Centered Artificial Intelligence
- Human-AI Collaboration
Projects
Community Service
- Reviewer for conferences and journals (e.g., HICSS, ECIS, ICIS, WI, ECML, Information Systems Frontiers, and Electronic Markets)
- Reviewer for the Dutch Research Council (NWO)
- Co-Organizer of the 9th International Conference on Exploring Service Science (IESS)
- Session Chair (e.g., ICIS, IESS)
Teaching
Lectures:
- Service Design Thinking (WS 15/16; WS 16/17; WS 20/21)
- Industrial Services (WS 16/17)
- Service Analytics A (SS 17)
- Artificial Intelligence in Service Systems (WS 20/21, WS 21/22, WS22/23)
Seminars:
- Smart Services and the Internet of Things (WS 16/17)
- Data Science for the Industrial Internet of Things (SS 18)
- Data Science for Sports Analytics and the Internet of Things (WS 20/21)
- Data Science for Healthcare Management (WS 21/22)
- Data Science for Architecture, Engineering & Construction (WS 22/23)
Theses
If you are interested in writing a Bachelor or Master thesis, feel free to contact me at anytime.
Curriculum Vitae
Michael Vössing studied Industrial Engineering at Karlsruhe Institute of Technology during his Bachelor and Master and spent semesters in Stockholm and London (Canada). During his studies he participated in the KSRI Service Design Thinking program, which he now supports as a coach and teaching assistant. Currently, he is a Postdoctoral Researcher in the Digital Service Innovation group.
2025
Conference Papers
Designing AI Assistants for Novices: Bridging Knowledge Gaps in Onboarding
Holstein, J.; Müller, P.; Vössing, M.; Fromm, H.
2025. 58th Hawaii International Conference on Systems Sciences, Waikoloa, 7th-10th January 2025, Association for Information Systems (AIS)
Holstein, J.; Müller, P.; Vössing, M.; Fromm, H.
2025. 58th Hawaii International Conference on Systems Sciences, Waikoloa, 7th-10th January 2025, Association for Information Systems (AIS)
2024
Book Chapters
Navigating the Synthetic Realm: Harnessing Diffusion-Based Models for Laparoscopic Text-to-Image Generation
Allmendinger, S.; Hemmer, P.; Queisner, M.; Sauer, I.; Müller, L.; Jakubik, J.; Vössing, M.; Kühl, N.
2024. AI for Health Equity and Fairness – Leveraging AI to Address Social Determinants of Health. Ed.: A. Shaban-Nejad, 31 – 46, Springer Nature Switzerland. doi:10.1007/978-3-031-63592-2_4
Allmendinger, S.; Hemmer, P.; Queisner, M.; Sauer, I.; Müller, L.; Jakubik, J.; Vössing, M.; Kühl, N.
2024. AI for Health Equity and Fairness – Leveraging AI to Address Social Determinants of Health. Ed.: A. Shaban-Nejad, 31 – 46, Springer Nature Switzerland. doi:10.1007/978-3-031-63592-2_4
Journal Articles
Towards Understanding AI Delegation: The Role of Self-Efficacy and Visual Processing Ability
Westphal, M.; Hemmer, P.; Vössing, M.; Schemmer, M.; Vetter, S.; Satzger, G.
2024. ACM Transactions on Interactive Intelligent Systems. doi:10.1145/3696423
Westphal, M.; Hemmer, P.; Vössing, M.; Schemmer, M.; Vetter, S.; Satzger, G.
2024. ACM Transactions on Interactive Intelligent Systems. doi:10.1145/3696423
Data-Centric Artificial Intelligence
Jakubik, J.; Vössing, M.; Kühl, N.; Walk, J.; Satzger, G.
2024. Business & information systems engineering, 66 (4), 507–515. doi:10.1007/s12599-024-00857-8
Jakubik, J.; Vössing, M.; Kühl, N.; Walk, J.; Satzger, G.
2024. Business & information systems engineering, 66 (4), 507–515. doi:10.1007/s12599-024-00857-8
Conference Papers
Redefining the Laparoscopic Spatial Sense: AI-Based Intra- and Postoperative Measurement from Stereoimages
Müller, L.; Hemmer, P.; Queisner, M.; Sauer, I.; Allmendinger, S.; Jakubik, J.; Vössing, M.; Kühl, N.
2024. Th 38th AAAI Conference on Artificial Intelligence (AAAI-24), Vancouver, 20th -27th February 2024, 22948–22954, AAAI Press
Müller, L.; Hemmer, P.; Queisner, M.; Sauer, I.; Allmendinger, S.; Jakubik, J.; Vössing, M.; Kühl, N.
2024. Th 38th AAAI Conference on Artificial Intelligence (AAAI-24), Vancouver, 20th -27th February 2024, 22948–22954, AAAI Press
Navigating the Synthetic Realm: Harnessing Diffusion-Based Models for Laparoscopic Text-to-Image Generation
Allmendinger, S.; Hemmer, P.; Queisner, M.; Sauer, I.; Müller, L.; Jakubik, J.; Vössing, M.; Kühl, N.
2024. AI for Health Equity and Fairness : Leveraging AI to Address Social Determinants of Health, Hrsg.: Arash Shaban-Nejad, Martin Michalowski, Simone Bianco, 31–46, Springer International Publishing
Allmendinger, S.; Hemmer, P.; Queisner, M.; Sauer, I.; Müller, L.; Jakubik, J.; Vössing, M.; Kühl, N.
2024. AI for Health Equity and Fairness : Leveraging AI to Address Social Determinants of Health, Hrsg.: Arash Shaban-Nejad, Martin Michalowski, Simone Bianco, 31–46, Springer International Publishing
Understanding Data Understanding: A Framework to Navigate the Intricacies of Data Analytics
Holstein, J.; Spitzer, P.; Hoell, M.; Vössing, M.; Kühl, N.
2024. Proceedings of the 32nd European Conference on Information Systems (ECIS 2024), Association for Information Systems (AIS)
Holstein, J.; Spitzer, P.; Hoell, M.; Vössing, M.; Kühl, N.
2024. Proceedings of the 32nd European Conference on Information Systems (ECIS 2024), Association for Information Systems (AIS)
The Role of Cognitive Styles for Explainable AI
Riefle, L.; Hemmer, P.; Benz, C.; Vössing, M.
2024. 32nd European Conference on Information Systems (ECIS), Association for Information Systems (AIS)
Riefle, L.; Hemmer, P.; Benz, C.; Vössing, M.
2024. 32nd European Conference on Information Systems (ECIS), Association for Information Systems (AIS)
Reports/Preprints
AI Reliance and Decision Quality: Fundamentals, Interdependence, and the Effects of Interventions
Schöffer, J.; Jakubik, J.; Vössing, M.; Kühl, N.; Satzger, G.
2024. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000173648
Schöffer, J.; Jakubik, J.; Vössing, M.; Kühl, N.; Satzger, G.
2024. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000173648
2023
Book Chapters
An Empirical Evaluation of Predicted Outcomes as Explanations in Human-AI Decision-Making
Jakubik, J.; Schöffer, J.; Hoge, V.; Vössing, M.; Kühl, N.
2023. Machine Learning and Principles and Practice of Knowledge Discovery in Databases – International Workshops of ECML PKDD 2022, Grenoble, France, September 19–23, 2022, Proceedings, Part I. Ed.: I. Koprinska, 353–368, Springer Nature Switzerland. doi:10.1007/978-3-031-23618-1_24
Jakubik, J.; Schöffer, J.; Hoge, V.; Vössing, M.; Kühl, N.
2023. Machine Learning and Principles and Practice of Knowledge Discovery in Databases – International Workshops of ECML PKDD 2022, Grenoble, France, September 19–23, 2022, Proceedings, Part I. Ed.: I. Koprinska, 353–368, Springer Nature Switzerland. doi:10.1007/978-3-031-23618-1_24
Journal Articles
Sanitizing data for analysis: Designing systems for data understanding
Holstein, J.; Schemmer, M.; Jakubik, J.; Vössing, M.; Satzger, G.
2023. Electronic Markets, 33 (1), Art.-Nr.: 52. doi:10.1007/s12525-023-00677-w
Holstein, J.; Schemmer, M.; Jakubik, J.; Vössing, M.; Satzger, G.
2023. Electronic Markets, 33 (1), Art.-Nr.: 52. doi:10.1007/s12525-023-00677-w
Decision control and explanations in human-AI collaboration: Improving user perceptions and compliance
Westphal, M.; Vössing, M.; Satzger, G.; Yom-Tov, G. B.; Rafaeli, A.
2023. Computers in Human Behavior, Art.-Nr.: 107714. doi:10.1016/j.chb.2023.107714
Westphal, M.; Vössing, M.; Satzger, G.; Yom-Tov, G. B.; Rafaeli, A.
2023. Computers in Human Behavior, Art.-Nr.: 107714. doi:10.1016/j.chb.2023.107714
Conference Papers
Toward Foundation Models for Earth Monitoring: Generalizable Deep Learning Models for Natural Hazard Segmentation
Jakubik, J.; Muszynski, M.; Vössing, M.; Kühl, N.; Brunschwiler, T.
2023. IEEE International Geoscience and Remote Sensing Symposium (IGARSS 2023), 5638–5641, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/IGARSS52108.2023.10282643
Jakubik, J.; Muszynski, M.; Vössing, M.; Kühl, N.; Brunschwiler, T.
2023. IEEE International Geoscience and Remote Sensing Symposium (IGARSS 2023), 5638–5641, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/IGARSS52108.2023.10282643
What a MESS: Multi-Domain Evaluation of Zero-Shot Semantic Segmentation
Blumenstiel, B.; Jakubik, J.; Kühne, H.; Vössing, M.
2023. 37th Conference on Neural Information Processing Systems (NeurIPS 2023). doi:10.48550/arXiv.2306.15521
Blumenstiel, B.; Jakubik, J.; Kühne, H.; Vössing, M.
2023. 37th Conference on Neural Information Processing Systems (NeurIPS 2023). doi:10.48550/arXiv.2306.15521
Online Emotions during the Storming of the U.S. Capitol : Evidence from the Social Media Network Parler
Jakubik, J.; Vössing, M.; Pröllochs, N.; Bär, D.; Feuerriegel, S.
2023. Proceedings of the 17th International AAAI Conference on Web and Social Media (ICWSM), Limassol, CY, June 5-8, 2023. Ed.: Y.-R. Lin, Association for the Advancement of Artificial Intelligence (AAAI). doi:10.1609/icwsm.v17i1.22157
Jakubik, J.; Vössing, M.; Pröllochs, N.; Bär, D.; Feuerriegel, S.
2023. Proceedings of the 17th International AAAI Conference on Web and Social Media (ICWSM), Limassol, CY, June 5-8, 2023. Ed.: Y.-R. Lin, Association for the Advancement of Artificial Intelligence (AAAI). doi:10.1609/icwsm.v17i1.22157
Improving the Efficiency of Human-in-the-Loop Systems: Adding Artificial to Human Experts
Jakubik, J.; Weber, D.; Hemmer, P.; Vössing, M.; Satzger, G.
2023. Proceedings of the International Conference on Wirtschaftsinformatik, 18th - 21st Sept 2023, Paderborn
Jakubik, J.; Weber, D.; Hemmer, P.; Vössing, M.; Satzger, G.
2023. Proceedings of the International Conference on Wirtschaftsinformatik, 18th - 21st Sept 2023, Paderborn
On the Perception of Difficulty: Differences between Humans and AI
Spitzer, P.; Holstein, J.; Vössing, M.; Kühl, N.
2023. AutomationXP23: Intervening, Teaming, Delegating Creating Engaging Automation Experiences, CEUR-WS.org. doi:10.48550/arXiv.2304.09803
Spitzer, P.; Holstein, J.; Vössing, M.; Kühl, N.
2023. AutomationXP23: Intervening, Teaming, Delegating Creating Engaging Automation Experiences, CEUR-WS.org. doi:10.48550/arXiv.2304.09803
Learning to Defer with Limited Expert Predictions
Hemmer, P.; Thede, L.; Vössing, M.; Jakubik, J.; Kühl, N.
2023. Proceedings of the 37th AAAI Conference on Artificial Intelligence, Washington, DC, February 7-14, 2023
Hemmer, P.; Thede, L.; Vössing, M.; Jakubik, J.; Kühl, N.
2023. Proceedings of the 37th AAAI Conference on Artificial Intelligence, Washington, DC, February 7-14, 2023
Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfaction
Hemmer, P.; Westphal, M.; Schemmer, M.; Vetter, S.; Vössing, M.; Satzger, G.
2023. Proceedings of the 28th International Conference on Intelligent User Interfaces (IUI 2023), 453–463, Association for Computing Machinery (ACM). doi:10.1145/3581641.3584052
Hemmer, P.; Westphal, M.; Schemmer, M.; Vetter, S.; Vössing, M.; Satzger, G.
2023. Proceedings of the 28th International Conference on Intelligent User Interfaces (IUI 2023), 453–463, Association for Computing Machinery (ACM). doi:10.1145/3581641.3584052
Reports/Preprints
Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfaction
Hemmer, P.; Westphal, M.; Schemmer, M.; Vetter, S.; Vössing, M.; Satzger, G.
2023. doi:10.48550/arXiv.2303.09224
Hemmer, P.; Westphal, M.; Schemmer, M.; Vetter, S.; Vössing, M.; Satzger, G.
2023. doi:10.48550/arXiv.2303.09224
Toward Foundation Models for Earth Monitoring: Generalizable Deep Learning Models for Natural Hazard Segmentation
Jakubik, J.; Muszynski, M.; Vössing, M.; Kühl, N.; Brunschwiler, T.
2023
Jakubik, J.; Muszynski, M.; Vössing, M.; Kühl, N.; Brunschwiler, T.
2023
Online Emotions During the Storming of the U.S. Capitol: Evidence from the Social Media Network Parler
Jakubik, J.; Vössing, M.; Bär, D.; Pröllochs, N.; Feuerriegel, S.
2023. doi:10.48550/arXiv.2204.04245
Jakubik, J.; Vössing, M.; Bär, D.; Pröllochs, N.; Feuerriegel, S.
2023. doi:10.48550/arXiv.2204.04245
2022
Journal Articles
Designing Transparency for Effective Human-AI Collaboration
Vössing, M.; Kühl, N.; Lind, M.; Satzger, G.
2022. Information Systems Frontiers, 24 (3), 877–895. doi:10.1007/s10796-022-10284-3
Vössing, M.; Kühl, N.; Lind, M.; Satzger, G.
2022. Information Systems Frontiers, 24 (3), 877–895. doi:10.1007/s10796-022-10284-3
Conference Papers
On the Influence of Cognitive Styles on Users’ Understanding of Explanations
Riefle, L.; Hemmer, P.; Benz, C.; Vössing, M.; Pries, J.
2022. Proceedings of the Forty-Third International Conference on Information Systems (ICIS)
Riefle, L.; Hemmer, P.; Benz, C.; Vössing, M.; Pries, J.
2022. Proceedings of the Forty-Third International Conference on Information Systems (ICIS)
A Meta-Analysis of the Utility of Explainable Artificial Intelligence in Human-AI Decision-Making
Schemmer, M.; Hemmer, P.; Nitsche, M.; Kühl, N.; Vössing, M.
2022. Proceedings of the 2022 AAAI/ACM Conference on AI, Ethics, and Society, 1st-3rd August, 2022, Oxford. Ed. Vincent Conitzer, 617–626, Association for Computing Machinery (ACM). doi:10.1145/3514094.3534128
Schemmer, M.; Hemmer, P.; Nitsche, M.; Kühl, N.; Vössing, M.
2022. Proceedings of the 2022 AAAI/ACM Conference on AI, Ethics, and Society, 1st-3rd August, 2022, Oxford. Ed. Vincent Conitzer, 617–626, Association for Computing Machinery (ACM). doi:10.1145/3514094.3534128
Factors that Influence the Adoption of Human-AI Collaboration in Clinical Decision-Making
Hemmer, P.; Schemmer, M.; Riefle, L.; Rosellen, N.; Vössing, M.; Kühl, N.
2022. Proceedings of the 30th European Conference on Information Systems (ECIS), Timișoara, RO, June 18 - 24, 2022, Association for Information Systems (AIS)
Hemmer, P.; Schemmer, M.; Riefle, L.; Rosellen, N.; Vössing, M.; Kühl, N.
2022. Proceedings of the 30th European Conference on Information Systems (ECIS), Timișoara, RO, June 18 - 24, 2022, Association for Information Systems (AIS)
Forming Effective Human-AI Teams: Building Machine Learning Models that Complement the Capabilities of Multiple Experts
Hemmer, P.; Schellhammer, S.; Vössing, M.; Jakubik, J.; Satzger, G.
2022. Proceedings of the Thirty-First International Joint Conference on Artificial Intelligence, 2478–2484, International Joint Conferences on Artificial Intelligence Organization (IJCAI). doi:10.24963/ijcai.2022/344
Hemmer, P.; Schellhammer, S.; Vössing, M.; Jakubik, J.; Satzger, G.
2022. Proceedings of the Thirty-First International Joint Conference on Artificial Intelligence, 2478–2484, International Joint Conferences on Artificial Intelligence Organization (IJCAI). doi:10.24963/ijcai.2022/344
An Empirical Evaluation of Estimated Outcomes as Explanations in Human-AI Decision-Making
Jakubik, J.; Schöffer, J.; Hoge, V.; Vössing, M.; Kühl, N.
2022. European Conference on Machine Learning and Principles and Practice of Knowledge Discovery in Databases
Jakubik, J.; Schöffer, J.; Hoge, V.; Vössing, M.; Kühl, N.
2022. European Conference on Machine Learning and Principles and Practice of Knowledge Discovery in Databases
Instance Selection Mechanisms for Human-in-the-Loop Systems in Few-Shot Learning
Jakubik, J.; Blumenstiel, B.; Vössing, M.; Hemmer, P.
2022. Wirtschaftsinformatik 2022 : Proceedings. Bd.: 6, AIS eLibrary (AISeL)
Jakubik, J.; Blumenstiel, B.; Vössing, M.; Hemmer, P.
2022. Wirtschaftsinformatik 2022 : Proceedings. Bd.: 6, AIS eLibrary (AISeL)
Designing a Human-in-the-Loop System for Object Detection in Floor Plans
Jakubik, J.; Hemmer, P.; Vössing, M.; Blumenstiel, B.; Bartos, A.; Mohr, K.
2022. Proceedings of the 36th Annual Conference on Innovative Applications of Artificial Intelligence (IAAI 2022), Online, 22.02.2022-01.03.2022, 12524–12530, Association for the Advancement of Artificial Intelligence (AAAI). doi:10.1609/aaai.v36i11.21522
Jakubik, J.; Hemmer, P.; Vössing, M.; Blumenstiel, B.; Bartos, A.; Mohr, K.
2022. Proceedings of the 36th Annual Conference on Innovative Applications of Artificial Intelligence (IAAI 2022), Online, 22.02.2022-01.03.2022, 12524–12530, Association for the Advancement of Artificial Intelligence (AAAI). doi:10.1609/aaai.v36i11.21522
Reports/Preprints
On the Effect of Information Asymmetry in Human-AI Teams
Hemmer, P.; Schemmer, M.; Kühl, N.; Vössing, M.; Satzger, G.
2022
Hemmer, P.; Schemmer, M.; Kühl, N.; Vössing, M.; Satzger, G.
2022
2021
Conference Papers
Human-AI Complementarity in Hybrid Intelligence Systems: A Structured Literature Review
Hemmer, P.; Schemmer, M.; Vössing, M.; Kühl, N.
2021. PACIS 2021 Proceedings
Hemmer, P.; Schemmer, M.; Vössing, M.; Kühl, N.
2021. PACIS 2021 Proceedings
A Picture is Worth a Collaboration: Accumulating Design Knowledge for Computer-Vision-based Hybrid Intelligence Systems
Zschech, P.; Walk, J.; Heinrich, K.; Vössing, M.; Kühl, N.
2021. 29th European Conference on Information Systems (ECIS 2021), June 14 - 16, 2021 - Marrackech, Morocco
Zschech, P.; Walk, J.; Heinrich, K.; Vössing, M.; Kühl, N.
2021. 29th European Conference on Information Systems (ECIS 2021), June 14 - 16, 2021 - Marrackech, Morocco
Conceptualizing Digital Resilience for AI-Based Information Systems
Schemmer, M.; Heinz, D.; Baier, L.; Vössing, M.; Kühl, N.
2021. Proceedings of the 29th European Conference on Information Systems (ECIS), June 14 - 16, 2021
Schemmer, M.; Heinz, D.; Baier, L.; Vössing, M.; Kühl, N.
2021. Proceedings of the 29th European Conference on Information Systems (ECIS), June 14 - 16, 2021
Presentations
Transparency in Human-Computer Collaboration: Should I Know What My Computer Is Thinking?
Vössing, M.; Kühl, N.; Satzger, G.
2021, July 10. Frontiers in Service Conference (2021), Online, July 9–10, 2021
Vössing, M.; Kühl, N.; Satzger, G.
2021, July 10. Frontiers in Service Conference (2021), Online, July 9–10, 2021
Object Detection in Floor Plans: Lessons From Designing a Human-in-the-Loop System
Hemmer, P.; Vössing, M.; Blumenstiel, B.
2021, March 24. Artificial Intelligence in Architecture, Engineering and Construction (2021), Online, March 24–25, 2021
Hemmer, P.; Vössing, M.; Blumenstiel, B.
2021, March 24. Artificial Intelligence in Architecture, Engineering and Construction (2021), Online, March 24–25, 2021
Other
IBM Service Transformation: From product suppliers to service providers
Brandes, M.; Osthues, S.; Bach, M.; Schel, P.; Büsching, A.; Schmidt, U.; Monger, M.; Schnürer, F.; Müller, P.; Satzger, G.; Kühl, N.; Vössing, M.; Schemmer, M.
2021
Brandes, M.; Osthues, S.; Bach, M.; Schel, P.; Büsching, A.; Schmidt, U.; Monger, M.; Schnürer, F.; Müller, P.; Satzger, G.; Kühl, N.; Vössing, M.; Schemmer, M.
2021
2020
Book Chapters
Industrial Maintenance in the Digital World
Vössing, M.; Kühl, N.
2020. Smart Service Management – Design Guidelines and Best Practices. Ed.: M. Maleshkova, 23–32, Springer International Publishing. doi:10.1007/978-3-030-58182-4_3
Vössing, M.; Kühl, N.
2020. Smart Service Management – Design Guidelines and Best Practices. Ed.: M. Maleshkova, 23–32, Springer International Publishing. doi:10.1007/978-3-030-58182-4_3
PhD Theses
Designing Human-Computer Collaboration: Transparency and Automation for Intelligence Augmentation. PhD dissertation
Vössing, M.
2020, September 7. Karlsruher Institut für Technologie (KIT)
Vössing, M.
2020, September 7. Karlsruher Institut für Technologie (KIT)
2019
Journal Articles
Priorisierung von Digitalisierungsprojekten entlang der gesamten kundenorientierten Prozesskette im Maschinenbau
Pschybilla, T.; Hofmann, M.; Enders, T.; Vössing, M.
2019. HMD Praxis der Wirtschaftsinformatik
Pschybilla, T.; Hofmann, M.; Enders, T.; Vössing, M.
2019. HMD Praxis der Wirtschaftsinformatik
Conference Papers
Redesigning Service Operations for the Digital World: Towards Automated and Data-driven Field Service Planning
Vössing, M.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS)
Vössing, M.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS)
Designing Useful Transparency to Improve Process Performance - Evidence from an Automated Production Line
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS)
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems (AIS)
2018
Conference Papers
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support Systems
Vössing, M.; Wolff, C.; Reinerth, V.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 138–150, Springer International Publishing. doi:10.1007/978-3-030-00713-3_11
Vössing, M.; Wolff, C.; Reinerth, V.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 138–150, Springer International Publishing. doi:10.1007/978-3-030-00713-3_11
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer. doi:10.1007/978-3-030-00713-3_7
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer. doi:10.1007/978-3-030-00713-3_7
Towards a Technician Marketplace using Capacity-Based Pricing
Wolff, C.; Vössing, M.; Schmitz, B.; Fromm, H.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018
Wolff, C.; Vössing, M.; Schmitz, B.; Fromm, H.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018
Presentations
Smart Services for Field Service Management - Service Innovation, Design and Delivery
Vössing, M.; Wolff, C.
2018, September 5. Konferenz Perspektiven mit Industrie 4.0 (2018), Winterthur, Switzerland, September 5, 2018
Vössing, M.; Wolff, C.
2018, September 5. Konferenz Perspektiven mit Industrie 4.0 (2018), Winterthur, Switzerland, September 5, 2018
2017
Conference Papers
Towards Managing Complexity and Uncertainty in Field Service Technician Planning
Vössing, M.
2017. Proceedings of the 19th IEEE Conference on Business Informatics, CBI 2017, Thessaloniki, Greece, 24th July - 27th July 2017, 312–319, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI.2017.50
Vössing, M.
2017. Proceedings of the 19th IEEE Conference on Business Informatics, CBI 2017, Thessaloniki, Greece, 24th July - 27th July 2017, 312–319, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI.2017.50
Presentations
Machine Data Insight Tutorial
Vössing, M.; Krüger, B.; Hüster, M.
2017, October 12. 2nd Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 11th - 12th October 2017
Vössing, M.; Krüger, B.; Hüster, M.
2017, October 12. 2nd Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 11th - 12th October 2017
2016
Presentations
Practical Introduction to Predictive Analytics
Vössing, M.; Diederichs, S.
2016, October 13. 1st Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 12th - 13th October 2016
Vössing, M.; Diederichs, S.
2016, October 13. 1st Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 12th - 13th October 2016
Business Analytics for Managing Uncertainties in Industrial Service Contracts
Vössing, M.; Schmitz, B.
2016. Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, 30th August - 2nd September 2016
Vössing, M.; Schmitz, B.
2016. Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, 30th August - 2nd September 2016