Daniel Heinz, M.Sc.
- Research Lab Lead
4B-01
CS 05.20
+49 721 608-45633
daniel heinz ∂does-not-exist.kit edu
- Kaiserstr. 89
76133 Karlsruhe
Activities
Daniel Heinz is Research Lab Lead of the Digital Service Design and Innovation Lab. He studied Industrial Engineering and Management at the Karlsruhe Institute of Technology (KIT), including a semester abroad at the Queensland University of Technology (QUT) in Brisbane, Australia. In April 2020, he joined Prof. Satzger’s Digital Service Innovation (DSI) group at IISM/KSRI as a junior researcher during his master studies. After graduation, he continued his work in the DSI group as a research associate and doctoral student in May 2021. From October to December 2022, he worked with Assoc. Prof. Christoph Breidbach as a Visiting Researcher at the University of Queensland. Since December 2022 he is the Marketing and Communication Chair in the AIS SIG Services. Since March 2024, he heads one of the research labs at KSRI together with Carina Benz.
Research Focus
- Smart Service Systems & Service Ecosystems
- IoT-enabled Affordances for Digital Innovation
- Data-driven Services and Business Models
- Data Ecosystems and Digital Platforms
- Sustainable Digital Service Innovation (e.g., Circular Economy)
Projects
- SHAPE: Service Orchestration for Engineering and Piloting in Ecosystems (Website in Progress)
- ZirkulEA: Circularity of the electric powertrain through intelligent disassembly and traceability (go.wiwi.kit.edu/zirkulEA)
- bi.smart: Integrated Design of Smart Product-Service Systems in SMEs (www.bismart.info)
- Data Literacy and Data Science for SMEs: Education and Qualification (www.dataakademie.de) (completed)
- BigDieMo: Development of a Systematic Toolbox to Design Big Data services (www.bigdiemo.de) (completed)
Teaching
- Digital Services: Innovation and Business Models (SS 2024)
- Digital Services: Innovation and Business Models (SS 2023)
- Student Innovation Lab (lecture on Digital Business Models in the course of 2022/23)
- Service Design Thinking (lecture on Digital Business Models in the course of 2022/23)
- Team-Project Management and Technology (SS 2022)
- Digital Services: Business Models and Transformation (WS 2021/22)
- Service Design Thinking (coaching of one student team in the courses of 2021/22)
- Digital Services: Business Models and Transformation (WS 2020/21)
- Coaching 15+ Bachelor and Master students in their thesis projects (since SS 2021)
Scholarships & Awards
- Best Paper Award Nominee at the International Conference Wirtschaftsinformatik (WI 2023, first author)
- Best Paper Award 1st Runner-Up at the International Conference Wirtschaftsinformatik (WI 2022, first author)
- KIT Research Travel Grant for an international research stay (2022)
- Scholar of the “Studienstiftung des deutschen Volkes” (2018 – 2021)
- First Place in the Industrial Data Science Challenge at KSRI (2020)
- Funding of the KIT Exchange Program for a semester abroad (2018)
If you are interested in writing a Bachelor or Master thesis, feel free to contact me at anytime.
Publications
2024
Journal Articles
Unlocking the value from car data: A taxonomy and archetypes of connected car business models
Sterk, F.; Stocker, A.; Heinz, D.; Weinhardt, C.
2024. Electronic Markets, 34 (1), Art-Nr.: 13. doi:10.1007/s12525-024-00692-5
Sterk, F.; Stocker, A.; Heinz, D.; Weinhardt, C.
2024. Electronic Markets, 34 (1), Art-Nr.: 13. doi:10.1007/s12525-024-00692-5
Conference Papers
Systematizing Data Sharing Practices: A Taxonomy
Fassnacht, M.; Benz, C.; Bode, J.; Heinz, D.; Satzger, G.
2024. ECIS 2024, Association for Information Systems (AIS)
Fassnacht, M.; Benz, C.; Bode, J.; Heinz, D.; Satzger, G.
2024. ECIS 2024, Association for Information Systems (AIS)
2023
Journal Articles
ML-Based Teaching Systems: A Conceptual Framework
Spitzer, P.; Kühl, N.; Heinz, D.; Satzger, G.
2023. Proceedings of the ACM on Human-Computer Interaction, 7 (CSCW2), Art.-Nr.: 348. doi:10.1145/3610197
Spitzer, P.; Kühl, N.; Heinz, D.; Satzger, G.
2023. Proceedings of the ACM on Human-Computer Interaction, 7 (CSCW2), Art.-Nr.: 348. doi:10.1145/3610197
Conference Papers
Reallocating Uncertainty in Incumbent Firms through Digital Platforms: The Case of Google’s Automotive Ecosystem Involvement
Sterk, F.; Heinz, D.; Hengstler, P.; Weinhardt, C.
2023. 44th International Conference on Information Systems (ICIS 2023), Association for Information Systems (AIS)
Sterk, F.; Heinz, D.; Hengstler, P.; Weinhardt, C.
2023. 44th International Conference on Information Systems (ICIS 2023), Association for Information Systems (AIS)
Digital Service Innovation for Sustainable Development: A Systematic Literature Review
Heinz, D.; Hu, M.; Benz, C.; Satzger, G.
2023. Proceedings of the 18th International Conference on Wirtschaftsinformatik (WI), 18th - 21st September 2023, Paderborn
Heinz, D.; Hu, M.; Benz, C.; Satzger, G.
2023. Proceedings of the 18th International Conference on Wirtschaftsinformatik (WI), 18th - 21st September 2023, Paderborn
Value Propositions in the Internet of Things: A Taxonomy of B2B Smart Services
Heinz, D.; Luchner, P.; Benz, C.; Fassnacht, M. K.
2023. 25th IEEE Conference on Business Informatics (IEEE CBI 2023), 1–10, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI58679.2023.10187551
Heinz, D.; Luchner, P.; Benz, C.; Fassnacht, M. K.
2023. 25th IEEE Conference on Business Informatics (IEEE CBI 2023), 1–10, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI58679.2023.10187551
Requirements for a Smart Product-Service System Development Framework
Paliyenko, Y.; Heinz, D.; Schiller, C.; Tüzün, G.-J.; Roth, D.; Kreimeyer, M.
2023. Proceedings of the Design Society: 24th International Conference on Engineering Design (ICED23)
Paliyenko, Y.; Heinz, D.; Schiller, C.; Tüzün, G.-J.; Roth, D.; Kreimeyer, M.
2023. Proceedings of the Design Society: 24th International Conference on Engineering Design (ICED23)
Empowering Practitioners: A Conceptual Framework for Value Co-Creation through Smart Service Innovation Methodologies
Heinz, D.; Anke, J.
2023. Proceedings of the 31st European Conference on Information Systems (ECIS 2023), Association for Information Systems (AIS)
Heinz, D.; Anke, J.
2023. Proceedings of the 31st European Conference on Information Systems (ECIS 2023), Association for Information Systems (AIS)
Barriers to Data Sharing among Private Sector Organizations
Fassnacht, M. K.; Benz, C.; Heinz, D.; Leimstoll, J.; Satzger, G.
2023. Hawaii International Conference on Systems Sciences (HICSS-56), 3695–3704, IEEE Computer Society
Fassnacht, M. K.; Benz, C.; Heinz, D.; Leimstoll, J.; Satzger, G.
2023. Hawaii International Conference on Systems Sciences (HICSS-56), 3695–3704, IEEE Computer Society
Reports/Preprints
Digital Service Transformation: Pathways to human and economic wellbeing White Paper
Andreassen, T. W.; Archibald, G.; Beekhuyzen, J.; Bongiovanni, I.; Brea, E.; Breidbach, C.; Burchill, K.; Burgers, H.; Cao, S.; Coote, L.; Coram, B.; Cunningham, C.; Feast, G.; Field, M.; Ford, J.; Fouche, L.; Gain, A.; Gooding, G.; Goyeneche Ramirez, D.; Green, T.; Gschwind, D.; Hall, T.; Hartley, N.; Heinz, D.; Hine, D.; Indulska, M.; Kapernick, B.; Kastelle, T.; Ko, R.; Kohlborn, T.; Krishnan, P.; Kriz, A.; Lowe, J.; MacAulay, S. C.; Maglio, P.; Magor, T.; Mair, J.; Mathur, S.; McColl-Kennedy, J.; Nagel, D.; O’Kane, S.; O’Rourke, A.-M.; Pavey, S.; Phillips, T.; Risius, M.; Ritchie, B.; Robinson, R.; Scarsbrook, J.; Septianto, F.; Sigrist, R.; Sisodia, A.; Smith, A.; Sobus, J.; Solnet, D.; Statton, G.; Stockdale, D.; Tarbit, J.; Vassallo, D.; Verreynne, M.-L.; Williams, O.; Witheriff, M.; Yan, H.; Yang, J.; Zhang, W.
2023. The University of Queensland. doi:10.14264/aed4918
Andreassen, T. W.; Archibald, G.; Beekhuyzen, J.; Bongiovanni, I.; Brea, E.; Breidbach, C.; Burchill, K.; Burgers, H.; Cao, S.; Coote, L.; Coram, B.; Cunningham, C.; Feast, G.; Field, M.; Ford, J.; Fouche, L.; Gain, A.; Gooding, G.; Goyeneche Ramirez, D.; Green, T.; Gschwind, D.; Hall, T.; Hartley, N.; Heinz, D.; Hine, D.; Indulska, M.; Kapernick, B.; Kastelle, T.; Ko, R.; Kohlborn, T.; Krishnan, P.; Kriz, A.; Lowe, J.; MacAulay, S. C.; Maglio, P.; Magor, T.; Mair, J.; Mathur, S.; McColl-Kennedy, J.; Nagel, D.; O’Kane, S.; O’Rourke, A.-M.; Pavey, S.; Phillips, T.; Risius, M.; Ritchie, B.; Robinson, R.; Scarsbrook, J.; Septianto, F.; Sigrist, R.; Sisodia, A.; Smith, A.; Sobus, J.; Solnet, D.; Statton, G.; Stockdale, D.; Tarbit, J.; Vassallo, D.; Verreynne, M.-L.; Williams, O.; Witheriff, M.; Yan, H.; Yang, J.; Zhang, W.
2023. The University of Queensland. doi:10.14264/aed4918
ML-Based Teaching Systems: A Conceptual Framework
Spitzer, P.; Kühl, N.; Heinz, D.; Satzger, G.
2023. doi:10.5445/IR/1000158546
Spitzer, P.; Kühl, N.; Heinz, D.; Satzger, G.
2023. doi:10.5445/IR/1000158546
Presentations
Towards an Effective Design for Data Sharing in Circular Ecosystems
Fassnacht, M. K.; Benz, C.; Heinz, D.
2023. 31st European Conference on Information Systems (ECIS 2023), Kristiansand, Norway, June 11–16, 2023
Fassnacht, M. K.; Benz, C.; Heinz, D.
2023. 31st European Conference on Information Systems (ECIS 2023), Kristiansand, Norway, June 11–16, 2023
Vom Konzept zum operativen smarten Produkt-Service-System durch Advanced Systems Engineering
Heinz, D.; Freudenmann, T.
2023, May 23. Konferenz system:ability: Systeme von morgen gestalten! (2023), Paderborn, Germany, May 23–24, 2023
Heinz, D.; Freudenmann, T.
2023, May 23. Konferenz system:ability: Systeme von morgen gestalten! (2023), Paderborn, Germany, May 23–24, 2023
2022
Journal Articles
A Maturity Model for Smart Product-Service Systems
Heinz, D.; Benz, C.; Silbernagel, R.; Molins, B.; Satzger, G.; Lanza, G.
2022. Procedia CIRP, 107, 113–118. doi:10.1016/j.procir.2022.04.019
Heinz, D.; Benz, C.; Silbernagel, R.; Molins, B.; Satzger, G.; Lanza, G.
2022. Procedia CIRP, 107, 113–118. doi:10.1016/j.procir.2022.04.019
Exploring the Potential of Smart Service Systems: A Multi-Actor View on Affordances and Their Actualization
Heinz, D.; Benz, C.; Bode, J.; Hunke, F.; Satzger, G.
2022. Journal of Service Management Research (SMR), 6 (2), 132–146. doi:10.5771/2511-8676-2022-2-132
Heinz, D.; Benz, C.; Bode, J.; Hunke, F.; Satzger, G.
2022. Journal of Service Management Research (SMR), 6 (2), 132–146. doi:10.5771/2511-8676-2022-2-132
Creating customer value from data: foundations and archetypes of analytics-based services
Hunke, F.; Heinz, D.; Satzger, G.
2022. Electronic markets, 32, 503–521. doi:10.1007/s12525-021-00506-y
Hunke, F.; Heinz, D.; Satzger, G.
2022. Electronic markets, 32, 503–521. doi:10.1007/s12525-021-00506-y
Conference Papers
Fostering Value Co-Creation in Incumbent Firms: The Case of Bosch’s IoT Ecosystem Landscape
Sterk, F.; Heinz, D.; Peukert, C.; Fleuchaus, F.; Kölbel, T.; Weinhardt, C.
2022. 43rd International Conference on Information Systems (ICIS 2022), Association for Information Systems (AIS)
Sterk, F.; Heinz, D.; Peukert, C.; Fleuchaus, F.; Kölbel, T.; Weinhardt, C.
2022. 43rd International Conference on Information Systems (ICIS 2022), Association for Information Systems (AIS)
Towards Explaining Smart Service Innovation Events and Trajectories
Heinz, D.; Breidbach, C. F.; Benz, C.; Satzger, G.
2022. 43rd International Conference on Information Systems (ICIS 2022), Association for Information Systems (AIS)
Heinz, D.; Breidbach, C. F.; Benz, C.; Satzger, G.
2022. 43rd International Conference on Information Systems (ICIS 2022), Association for Information Systems (AIS)
Past, Present and Future of Data Ecosystems Research: A Systematic Literature Review
Heinz, D.; Benz, C.; Fassnacht, M. K.; Satzger, G.
2022. Pacific Asia Conference on Information Systems, PACIS 2022, 5th - 9th July 2022: Proceedings, Association for Information Systems (AIS)
Heinz, D.; Benz, C.; Fassnacht, M. K.; Satzger, G.
2022. Pacific Asia Conference on Information Systems, PACIS 2022, 5th - 9th July 2022: Proceedings, Association for Information Systems (AIS)
Innovating Smart Product-Service Systems in Manufacturing SMEs: Current Practices, Affordances, and Constraints
Heinz, D.; Park, H.-R.; Benz, C.; Satzger, G.
2022. 24th IEEE Conference on Business Informatics (IEEE CBI 2022), Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI54897.2022.10046
Heinz, D.; Park, H.-R.; Benz, C.; Satzger, G.
2022. 24th IEEE Conference on Business Informatics (IEEE CBI 2022), Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/CBI54897.2022.10046
An Affordance-Actualization Perspective on Smart Service Systems
Heinz, D.; Benz, C.; Hunke, F.; Satzger, G.
2022. Proceedings of the 17th International Conference on Wirtschaftsinformatik (WI), [15 S.]
Heinz, D.; Benz, C.; Hunke, F.; Satzger, G.
2022. Proceedings of the 17th International Conference on Wirtschaftsinformatik (WI), [15 S.]
Presentations
Smart Service Innovation in Incumbent Firms
Heinz, D.; Breidbach, C. F.
2022, November 21. University of Queensland Business School / UQ BIS Conference (2022), Brisbane, Australia, November 21–23, 2022
Heinz, D.; Breidbach, C. F.
2022, November 21. University of Queensland Business School / UQ BIS Conference (2022), Brisbane, Australia, November 21–23, 2022
bi.smart - Integriertes Design smarter Produkt-Service-Systeme in KMU
Heinz, D.
2022, July 13. Advanced Systems Engineering Summit (2022), Stuttgart, Germany, July 12–13, 2022
Heinz, D.
2022, July 13. Advanced Systems Engineering Summit (2022), Stuttgart, Germany, July 12–13, 2022
Entry-Level Scenarios for Smart Service Innovation in SMEs
Heinz, D.; Paliyenko, Y.; Schiller, C.; Benz, C.; Roth, D.
2022, August 25. 3rd International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS 2022), Bielefeld, Germany, August 25–26, 2022
Heinz, D.; Paliyenko, Y.; Schiller, C.; Benz, C.; Roth, D.
2022, August 25. 3rd International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS 2022), Bielefeld, Germany, August 25–26, 2022
How Digital Artifacts Enable Mutual Affordances in Service Ecosystems: Evidence from Smart Service Systems (Doctoral Consortium)
Heinz, D.
2022, February 18. 17. Internationale Tagung Wirtschaftsinformatik (WI 2022), Online, February 21–23, 2022
Heinz, D.
2022, February 18. 17. Internationale Tagung Wirtschaftsinformatik (WI 2022), Online, February 21–23, 2022
2021
Conference Papers
Organizing for Digital Innovation and Transformation: Bridging Between Organizational Resilience and Innovation Management
Heinz, D.; Hunke, F.; Breitschopf, G. F.
2021. Innovation Through Information Systems: Volume II: A Collection of Latest Research on Technology Issues. Ed.: F. Ahlemann, 548–564, Springer. doi:10.1007/978-3-030-86797-3_36
Heinz, D.; Hunke, F.; Breitschopf, G. F.
2021. Innovation Through Information Systems: Volume II: A Collection of Latest Research on Technology Issues. Ed.: F. Ahlemann, 548–564, Springer. doi:10.1007/978-3-030-86797-3_36
Conceptualizing Digital Resilience for AI-Based Information Systems
Schemmer, M.; Heinz, D.; Baier, L.; Vössing, M.; Kühl, N.
2021. Proceedings of the 29th European Conference on Information Systems (ECIS), June 14 - 16, 2021
Schemmer, M.; Heinz, D.; Baier, L.; Vössing, M.; Kühl, N.
2021. Proceedings of the 29th European Conference on Information Systems (ECIS), June 14 - 16, 2021
Organizing for Digital Innovation and Transformation: Bridging Between Organizational Resilience and Innovation Management
Heinz, D.; Hunke, F.; Breitschopf, G. F.
2021. Proceedings of the 16th International Conference on Wirtschaftsinformatik (WI)
Heinz, D.; Hunke, F.; Breitschopf, G. F.
2021. Proceedings of the 16th International Conference on Wirtschaftsinformatik (WI)
Presentations
Affordances and Their Actualization in Smart Service Systems
Heinz, D.
2021, December 12. Pre-ICIS Workshop on Service and Information Systems Research for a Better Future (SIG SVC 2021), Online, December 12, 2021
Heinz, D.
2021, December 12. Pre-ICIS Workshop on Service and Information Systems Research for a Better Future (SIG SVC 2021), Online, December 12, 2021
2018
Reports/Preprints
Erstellung und Auswertung repräsentativer Mobilitäts- und Ladeprofile für Elektrofahrzeuge in Deutschland
Heinz, D.
2018. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000086372
Heinz, D.
2018. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000086372