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DSI at IESS in Porto

DSI at IESS in Porto
Date: 10.02.2020

DSI presented multiple research projects from our work on AI, Open Data and Blockchain in services at the IESS2.0 in Porto:

Conceptualizing the Role of Blockchain Technology in Digital Platform Business  

by Tim Schulze, Stefan Seebacher, Fabian Hunke

 

Igniting the Spark: Overcoming Organizational Change Resistance to Advance Innovation Adoption - The Case of Data-Driven Services  

by Tobias Enders, Dominik Martin, Gagan Sehgal, Ronny Schüritz

 

Enabling System-Oriented Service Delivery in Industrial Maintenance: A Meta-Method for Predicting Industrial Costs of Downtime 

by Clemens Wolff, Niklas Kühl, Gerhard Satzger

 

Half-empty or half-full? A Hybrid Approach to Predict Recycling Behavior of Consumers to Increase Reverse Vending Machine Uptime 

by Jannis Walk, Robin Hirt, Niklas Kühl, Erik R. Herslov

 

Manuela Hofmann received the ISACA Germany Chapter Thesis Award

Manuela Hofmann received the ISACA Germany Chapter Thesis Award
Date: 13.01.2020

Congratulations to our former master student Manuela Hofmann whose thesis now received the ISACA Germany Chapter Thesis Award.  Her thesis on prioritization of digital projects - targeting to improve IT project porftfolio management - was written in cooperation with the Digital Office of TRUMPF and a summary appeared in HMD.

Thanks to Dr. Ulrich Faisst, Thomas Pschybilla, Tobias Enders and Michael Vössing for their support!

Niklas Kühl is paper-a-thon winner of ICIS 2019

Niklas Kühl is paper-a-thon winner of ICIS 2019
Date: 20.12.2019

Together with Prof. Dr. Christian Meske (FU Berlin) and Jodie Lobana (McMaster University, Hamilton, Canada), Dr. Niklas Kühl won the Paper-a-Thon at the International Conference on Information Systems (ICIS) 2019. The final topic was "Do you comply with AI? - The impact of personalized explanations of learning algorithms on compliance behavior".

The paper focuses on machine learning algorithms as "black boxes" and addresses the situation that, based on different user backgrounds (experience, education, etc.), different mental models of reality and thus algorithms exist in organizational contexts. This requires a model-specific personalization of explanations ("Explainable AI"), which in turn have an influence on trust, compliance behavior and ultimately task performance. First results from a qualitative study support these assumptions, which will be tested quantitatively in a follow-up project.

Presence at Wirtschaftsinformatik Conference WI-2020

Presence at Wirtschaftsinformatik Conference WI-2020
Date: 11.12.2019 links:

The research groups of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt from IISM and KSRI will be present at the 15th International Tagung Wirtschaftsinformatik (WI-2020) in Potsdam with 9 publications:

  • Blockchain and Trust in the Platform Economy: The Case of Peer-to-Peer Sharing (Dann, D., Peukert, C., Hawlitschek, F., Martin, C., and Weinhardt, C.)
  • Designing Analytics-Based Services: Exploring Design Requirements for Methodological Tool Assistance in Service Design Teams (Hunke, F. and Kiefer, F.)
  • Discovering Core Modules of Platform-based Software Ecosystems for Non-Profit Sport Organizations (Benke, I., Guth, P., Rietz, T., and Maedche, A.)
  • Enriching E-Participation through Augmented Reality: First Results of a Qualitative Study (Fegert, J., Pfeiffer, J., Peukert, C., and Weinhardt, C.)
  • Handling Concept Drifts in Regression Problems – the Error Intersection Approach (Baier, Lucas; Hofmann, Marcel, Kühl, Niklas; Mohr, Marisa; Satzger, Gerhard)
  • Machine Learning for Bitcoin Pricing — A Structured Literature Review (Jaquart, P., Dann, D., and Martin, C.)
  • Oracle or Teacher? A Systematic Overview of Research on Interactive Labeling for Machine Learning (Knaeble, M., Nadj, M., and Maedche, A.)
  • Trustworthy AI: How Ethicswashing Undermines Consumer Trust (Peukert, C. and Kloker, S.)
  • Pathways from Data to Value: Identifying Strategic Archetypes of Analytics-Based Services (Hunke, Fabian; Seebacher, Stefan; Schüritz, Ronny; Satzger, Gerhard)

For further information feel free to directly contact the authors.

New members of the DSI team: Jakob Schöffer and Lara Riefle

New members of the DSI team: Jakob Schöffer and Lara Riefle
Date: 03.12.2019

Jakob Schöffer earned his undergraduate degree in Industrial Engineering and Management from the Karlsruhe Institute of Technology (KIT). In 2017, Jakob graduated from the Georgia Institute of Technology in Atlanta, Georgia (USA) with a master’s in Operations Research. Upon graduation, he joined IBM in Armonk, New York (USA), working as a data scientist. After more than 2 years with IBM, Jakob returned to KIT in October 2019, where he is now working towards his PhD.

Lara Riefle studied industrial engineering at the Karlsruhe Institute of Technology and wrote her bachelor's and master's thesis at KSRI. During her PhD Lara Riefle will be researching digital engagement and human behavior in Information Services.

 

DSI at IESS2020

DSI at IESS2020
Date: 15.11.2019 links:

The DSI-group within IISM / KSRI is proud to have 4 papers accepted for the International Conference on Exploring Service Science (IESS) in Porto Feb 2020. 

Conceptualizing the Role of Blockchain Technology in Digital Platform Business  // Tim Schulze, Stefan Seebacher, Fabian Hunke

Igniting the Spark: Overcoming Organizational Change Resistance to Advance Innovation Adoption - The Case of Data-Driven Services  //  Tobias Enders, Dominik Martin, Gagan Sehgal, Ronny Schüritz

Enabling System-Oriented Service Delivery in Industrial Maintenance: A Meta-Method for Predicting Industrial Costs of Downtime  // Clemens Wolff, Niklas Kühl, Gerhard Satzger

Half-empty or half-full? A Hybrid Approach to Predict Recycling Behavior of Consumers to Increase Reverse Vending Machine Uptime // Jannis Walk, Robin Hirt, Niklas Kühl, Erik R. Herslov

Congratulation to the author teams around Clemens Wolff, Tobias Enders, Stefan Seebacher and Jannis Walk. It is particularly nice to see one of our graduate students, Tim Schulze, being part of the research work.

 

DSI at ICIS in Munich

DSI at ICIS in Munich
    links:

Participation at ICIS 2019

The research groups of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt from IISM and KSRI will be present at the International Conference on Information Systems (ICIS) 2019 in Munich with 6 accepted conference papers.  Furthermore, Jasper Feine was accepted to participate at the ICIS Doctoral Consortium to present his PhD project “Design Principles for an Effective and Efficient Social Chatbot Development”.

Full Research Papers

M Knierim, M Nadj, M Xiling Li, and C Weinhardt (2019). Flow in Knowledge Work Groups – Autonomy as a Driver or Digitally Mediated Communication as a Limiting Factor?

J Feine, S Morana, and A Maedche (2019). Designing a Chatbot Social Cue Configuration System.

C Wolff, S Kimbrough, N Kühl (2019). Analyzing the Impact of Strategic Behavior in System-Oriented Service Delivery.

S Diederich, M Janßen-Müller, AB Brendel, S Morana (2019). Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses: Insights from an Experiment with a Conversational Agent

Short Papers

D Dann, N Funk, C Meske, A Maedche, B Mueller, and T Teubner (2019). Toward a Platform for the Systematic Accumulation of Knowledge in IS Research

R Schüritz, K Farrell, B Wixom, G Satzger (2019).Value Co-Creation in Data-Driven Services: Towards a Deeper Understanding of the Joint Sphere.

First Service Meister Workshop

First Service Meister Workshop
    links:

The first Service Meister Workshop on "Artificial Intelligence for Small and Medium-Sized Businesses" enjoyed great participation from both the consortium and the various participating companies from German SMEs. After a general welcome by the host Andreas Weiss from the eco Association and a presentation of the Service Meister project, exciting talks on current topics in the field of Artificial Intelligence followed by leading experts from industry and science.

Founder of the month april: prenode

Founder of the month april: prenode
    links:

The prenode spin-off supports companies in the development of artificial intelligence (AI) by significantly reducing their development time. The tasks assigned to the AI are often similar to those of an industry. By securely exchanging AI models between companies while protecting data at the same time, the start-up enables faster development and continuous improvement of these AI models.

Find more information on this Website .

Second life for used wind rotor blades

Second life for used wind rotor blades
    links:

A large number of rotor blades from wind turbines reaches their end of life. A team of students from the university of St. Gallen and the Karlsruhe Institute of Technology (KIT) embarked on the challenge to find a second life for these blades. At Milano Design Week 2019 they presented their solution.

 

Rotor blades from wind turbines must be replaced every twenty years. Their synthetic materials make them difficult to recycle and until today they are mostly shredded and burnt. As an ever-growing number of wind turbines reach their end of life, the German energy company RWE challenged a team of seven students from the University of St. Gallen and the Karlsruhe Institute of Technology to find a second purpose for used rotor blades – in other words, to create new user experiences based on this unusual material.

 

Since October 2018, this team of students from the 2018/19 SUGAR program is working on solving this challenge. The students created a platform called “bladesign” which supports and empowers creative people during every step of their design process of repurposing rotor blade material. In order to enable the creators to effectively work with rotor blade material, bladesign aims to give them the inspiration, information, references, complementary expertise and network that they need. With such collaborations, the students hope to achieve an important step towards a more sustainable future.

 

To test and improve the first release of their bladesign prototype, the student team initiated a collaboration with the German design studio Tarantik & Egger. Together with the students, the designers developed a unique furniture series made out of different parts of the outworn wind turbine rotor blades. The first items of this furtniture series (dining table, coffee table, shelf, and seats) are now available for purchase. The tables consist of a rotor blade base with a glass top, the seats of a rotor blade base with a soft leather cushion top.

 

Together, the student team and Tarantik & Egger, jointly presented the rotor blade furniture series and the bladesign.de website at Milano Design Week 2019, from April 8 to 14. Both, furniture and bladesign received a lot of attention. In the next five weeks, the student team incorporates this feedback into their next bladesign.de release, just to enable more success stories such as the furniture series.

 

Find the original article here.